Calificación basada en 164 comentarios contrastados

4,6 sobre 5
El 76% de los huéspedes lo recomienda
4,7 Limpieza de la habitación
4,6 Servicio y personal
4,6 Comodidad de la habitación
4,6 Estado general del hotel
Opiniones contrastadas de Expedia
4 de 5
por un cliente real

Este viajero dejó únicamente su puntuación Publicado el 10 jun. 2019
2 de 5
por un cliente real

Publicado el 10 jun. 2018 en Hotels
Habitación correcta. Pero con 30 grados de temperatura o nos dejaron usar la pileta. Un engaño. Otros pasajeros les pasó lo mismo. Muy desagradable!!!!!!
Comentario de la dirección del hotel
14 jun. 2018 por Manuela, la dirección del hotel
Hello Madame, thank you for time spent making the review, below an answer for all your notes: - For temperature there was an air condotionar controller in all rooms where you independetly can change temperature and fan speed. - For our organization the pool opena in July, it's written on Expedia and on our web site. I hope your stay has been comfortable and I hope to have you again in our hotel Best regards
5 de 5
por un cliente real

Publicado el 2 dic. 2019
Comentario de la dirección del hotel
7 dic. 2019 por Manuela Patricelli, la dirección del hotel
Grazie per aver soggiornato nella nostra struttura
5 de 5
por un cliente real desde Vigevano

Publicado el 15 oct. 2019
Location eccellente sotto tutti i punti di vista...superconsigliata
Comentario de la dirección del hotel
30 nov. 2019 por Manuela Patricelli, la dirección del hotel
Grazie per aver soggiornato nella nostra struttura
4 de 5
por un cliente real desde Napoli

Publicado el 14 oct. 2019
Struttura bella e pulita, con comodissimo parcheggio sotterraneo, la colazione viene servita in una bella veranda. Le camere sono molto pulite, fornite di tutto l'occorrente. Nel complesso un'ottima esperienza. L'unica pecca, siccome mancavano 15 min alla fine della colazione, mancavano piattini con cui servirsi, tovaglioli e nessuno è venuto a controllare ci occorresse qualcosa. Credo che soprattutto in un 4 stelle, fino al momento della "chiusura" del servizio debba essere comunque fatto al meglio.
Comentario de la dirección del hotel
30 nov. 2019 por Manuela Patricelli, la dirección del hotel
Dispiaciuti per il piccolo inconveniente, La ringraziamo per aver soggiornato nella nostra struttura.
4 de 5
por un cliente real desde Tunis

Publicado el 6 oct. 2019 en Lastminute
The property is very difficult to locate at night. It is in a side street, and there is another property at the other end of the long street with the same number. The only sign in the street indicating the hotel is up the side street is not lit at night and we had to call the hotel to locate it after driving down the street twice and not seeing the sign.
Comentario de la dirección del hotel
2 dic. 2019 por Villa Maria cristina, la dirección del hotel
We're sorry if you have found difficult to find our structure. Thank you for staying at our hotel. Your comment is very important to us!
5 de 5
por un cliente real desde Minneapolis

Publicado el 3 oct. 2019
We wanted to visit the wonderful Bomarzo (Monster) Garden and the Palazzo Farnese so we chose a good small hotel near Viterbo. The hotel was lovely and our room was also very nice. (But beware the inside of the handles on the small shower.) There was a small table and chairs outside our room and seating around a nice pool. Breakfast was good too. They are opening a restaurant there shortly. The manager was superb! We had 2 flight delays and drove in the dark (including over a short dirt road) at 10 pm, exhausted. We asked Christiano if there was a restaurant nearby that was still open as we hadn't had dinner. He called in our orders for pizza, then drove to pick them up for us as we settled in our very pleasant rooms!!! He set up a table for us to eat together. The next day he drove into the town so we could follow him to where parking was for the restaurant we chose! He also called our next hotel to verify our reservation, as 1 hotel had cancelled on us. He was very eager to help in all ways, and always so friendly. Would I stay there again? Absolutely! Highest recommendation!
Comentario de la dirección del hotel
28 nov. 2019 por Manuela Patricelli, la dirección del hotel
Thank you for having stayed in our hotel
5 de 5
por un cliente real

Publicado el 1 oct. 2019 en Hotels
Comentario de la dirección del hotel
30 nov. 2019 por Manuela Patricelli, la dirección del hotel
Grazie per aver soggiornato nella nostra struttura
5 de 5
por un cliente real

Este viajero dejó únicamente su puntuación Publicado el 28 sept. 2019
4 de 5
por un cliente real

Rumore notturno degli impianti di servizio

Publicado el 10 sept. 2019 en Hotels