Calificación basada en 225 comentarios contrastados
4,7 Limpieza de la habitación
4,5 Servicio y personal
4,4 Comodidad de la habitación
4,5 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Cuidado si hay niños en la piscina!
Publicado el 4 ago. 2022 en HotelsEl recibimiento muy cordial! Pero el check in es muy tarde y no disponen de Locker room para equipajes mientras esperas las llaves habitación. Habitación muy amplia y colchón cómodo. Piscina bonita pero cuando hay niños, no controla nadie del Hotel que no se salte y salpiquen al resto clientes.
por un viajero real
Publicado el 10 jun. 2019
por un viajero real
Publicado el 10 jun. 2018 en Hotels
Habitación correcta. Pero con 30 grados de temperatura o nos dejaron usar la pileta. Un engaño. Otros pasajeros les pasó lo mismo. Muy desagradable!!!!!!
Comentario de la dirección del hotel
14 jun. 2018 por Manuela, la dirección del hotel
Hello Madame,
thank you for time spent making the review, below an answer for all your notes:
- For temperature there was an air condotionar controller in all rooms where you independetly can change temperature and fan speed.
- For our organization the pool opena in July, it's written on Expedia and on our web site.
I hope your stay has been comfortable and I hope to have you again in our hotel
Best regards
por un viajero real
Publicado el 13 jun. 2024
My friend and I and her two year old daughter booked this hotel for mid June because it had a nice looking pool and it looked like a relaxing place to stay to relax. But we found out (on the second day at the hotel through another guest, not even at check in) that the pool doesn’t open until July and that we were not allowed to use it. In addition it was 30 degrees Celsius and none of the air conditioners in the entire hotel were working. I looked back at the reviews and saw that a year ago the same issue was happening, so it looks to me like the excuse of them transitioning to a new aircon system was a lie. We were told we would receive fans for our room which were not given to us until the last night of our stay. As you can imagine this was not at all a relaxing trip, and I truly regret booking this hotel. One plus I will say is that the waitress we had at dinner was absolutely fantastic.
por un viajero real
Publicado el 10 ene. 2024 en Hotels
por un viajero real
Publicado el 6 nov. 2023
Very attractive hotel and grounds. Convenient to train station and palace and gardens
Comentario de la dirección del hotel
8 nov. 2023 por Emanuela , la dirección del hotel
Thank you Diane for your positive review!I hope to see you soon.
por un viajero real
Publicado el 12 oct. 2023
Petit hôtel bien propre et bien situé pour visiter le palais qui est à 15 minutes de marche. Le parking est gratuit et intérieur . De plus, il y a un resto attenant à l’hôtel avec un menu limité mais très bon .
por un viajero real
Publicado el 10 oct. 2023
Hotel was an oasis within a quirky pert of the city. Directions to it were hard to find, but hotel stay was very good for the price.
por un viajero real
Pass on This Place
Publicado el 8 oct. 2023 en HotelsThe rooms are outdated and air conditioning seems to not exist. Hotel pool and grounds are pretty. Hotel is hard to find. Breakfast is fine . Beds are terrible as well as the front end service. Look for other places in Caserta or just pass on Caserta as a whole.
por un viajero real
Publicado el 25 sept. 2023 en Hotels
En natt underveis til Sorrento. Trivelig hotell.
