Hotels a Carlton Hills, Santee

"All good. Staff efficient and friendly."

"great property !!"

"It was good relaxing stay . Except the pool hours were a bit short . I would have like to of used the hot tub at night to relax."

"The television did not work and there was an issue opening the door. Reported it to the management and they did nothing to resolve the issues"

"Ok service"

"I would like to give more stars but I just realized I was over charged just over $100. And reviews say not to get my hopes up on a refund....."

"Great location but Under average breakfast and not the greatest guests doe to hotel accepting EBT I guess. Congested bathroom. Staff was decent and helpful overall."

"Near airport"

"👍"

"The front desk staff were so lovely and welcoming, and even accommodated a change from a single to a two queen room on a busy weekend. Rooms were new, clean, and had unexpectedly comfortable beds."

"Everything was amazing. Beautiful views, clean room, everything we needed. We will definitely be coming back!"

"Overall great experience."

"Staff was really nice. Super helpful and welcoming"

"I was disappointed with my stay and don’t think I would stay here again. We paid about $200 a night and expected better service and maintenance. Our room was not cleaned for 3 days, and we were told it was because Memorial Day was a holiday. Even basic services like changing the restroom trash bag or offering fresh towels and supplies were not provided. An elevator was also not working during our stay, which was very inconvenient. We had to wait in line to use the available elevator. On top of...

"Clean rooms, friendly staff and Continental breakfast"

"Everything was wonderful but the hotel check in staff could have been more friendly and welcoming. I’ve been to holiday inns with better customer service. The check in process itself was fast but the staff made the process feel very unwelcoming which left a bitter feeling."

"Room was cleaned, staff was respectful..everything near by."

"Loved the specialty coffee machine"

"While the property itself is beautiful, my experience was severely marred by a deeply disappointing and deceptive interaction with the staff. During check-in, your team offered me what they explicitly marketed as a premium "upgrade with a balcony." Trusting their recommendation, I accepted. However, upon entering the room, I realized I had actually been downgraded.I originally booked and paid for a premium Bayview room. Instead, the room I was given faced the building's loud air conditioning...

"Charger for electric cars was free! Huge advantage for us. Staff was so helpful and they have a shuttle to Old Town. Only downside was being so close to the freeway we could hear all night. Had to download a fan app to drown out the noise."