Calificación basada en 990 comentarios contrastados
4,7 Limpieza de la habitación
4,6 Servicio y personal
4,6 Comodidad de la habitación
4,5 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 11 abr. 2024
Lovely place to stay.
por un viajero real
Publicado el 5 abr. 2024
por un viajero real
Publicado el 4 abr. 2024
This is a beautiful grand hotel in a great location.
We had a buffet dinner - good but the food choices were limited. We enjoyed the breakfast and variety of options. All the wait staff were very accommodating.
The king bed was comfortable but maybe a bit old as when my husband rolled, I felt every movement - maybe the matresses need changing? And the bathroom needs a more thorough cleaning - signs of mould low down and around the grout.
The hotel is expensive so we felt that $30 for overnight parking was a bit excessive.
We would stay at this hotel again but these issues need to be sorted.
por un viajero real
Publicado el 24 mar. 2024
We cannot imagine a better place to stay in Canberra! It is easy walking distance along the lake and through leafy parks from practically all the great places of interest there. Also handy for the airport. The catering is outstanding and the staff are most helpful. We stayed in a couple of different rooms and they were both of very high standard. Not "cheap" but excellent value for money.
por un viajero real
Publicado el 17 mar. 2024
Great location near the lake, bus stop and walking/bike tracks. Lovely outdoor sitting area at the Hyatt. Rooms are large enough and the room service/housekeeping very efficient. Cycle Canberra deliver bikes straight to hotel if you plan to bike around. Buffet breakfast fantastic and great staff. Only suggestion is to work on better access to cater for prams and wheelchairs. Loved this stay!
por un viajero real desde Santa Monica
Publicado el 13 mar. 2024
Beautiful historic building in a great location between the river and all the galleries etc.
Excellent breakfast buffet. We didn't try any other meals. Very helpful staff.
por un viajero real desde Laguna Niguel
Publicado el 27 feb. 2024
Excellent property
por un viajero real
Publicado el 27 feb. 2024
I decided to try this Hyatt because I wanted a 5 star weekend. Unfortunately this did not eventuate. The in-house dining facility (Promenade Cafe) was extremely forgettable (inattentive staff, limited and uninteresting food) while it took over 24 hours and 3 calls to eventually obtain a non-slip mat for the shower. The facilities, though very clean, were rather tired (no mixer taps in shower, so either freezing or boiling). Next time I am in Canberra I will go elsewhere.
por un viajero real
Publicado el 26 feb. 2024
It definitely seems that this is a hotel in 2 halves. The newer section is showing is age. My room seemed to be in a section of the hotel that I would call 2nd class. The rooms were lovely but.....in the lobby areas outside, there were tiles missing around the skirting, furniture just plonked to fill up otherwise empty spaces, poor paint finishes, large laundry trolleys with overflowing towels (clean and dirty) just left opposite the lift. Also, on the beverage list it shows champagne but there was none in the room - I had to point this out to make sure I wasn't charged for it. The outside garden bar area was lovely with very efficient staff. Didn't make up for my disappointment overall though.
por un viajero real
Publicado el 3 feb. 2024 en Wotif
It was a beautiful heritage hotel that has been enhanced beautifully in the Art Deco style. The dining and bar facilities all set among lovely lawned areas and gardens are sublime.
