Calificación basada en 188 comentarios contrastados
4,7 Limpieza de la habitación
4,5 Servicio y personal
4,8 Comodidad de la habitación
4,6 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 6 ene. 2024 en Hotels
por un viajero real
Publicado el 1 feb. 2023 en Hotels
por un viajero real
Publicado el 19 dic. 2022 en Hotels
Comentario de la dirección del hotel
21 dic. 2022 por Priscila, la dirección del hotel
Wow Raimon, thanks for the amazing feedback! We hope to see you soon again.Cheers,
por un viajero real
Publicado el 5 ago. 2022 en Hotels
por un viajero real
Publicado el 7 abr. 2024
The property itself and the rooms are really lovely and well-appointed. We also found the staff to be friendly and professional. However, the area is not super convenient for most tourist destinations especially if you like to return for siesta or be back before too late, made even more inconvenient at the moment because of a huge infrastructure project which makes the current metro entrance farther. There are not many quality restaurants in the immediate area, mostly just some not recommended chain ones at the normal mall across the street (walking too much farther afield becomes a bit sketchy). The hotel’s own restaurant is okay but not great, a slightly boring mix of dishes that does not really invite repeat visits. And the room service menu is even smaller. If the area nearby grows up a bit more and the transit construction finishes, we might return because the property itself is wonderful and the views to La Sagrada Familia are amazing. Otherwise, we will choose something with more neighborhood variety and quality.
Comentario de la dirección del hotel
13 abr. 2024 por Javier Tirado, Guest Services Manager, la dirección del hotel
Dear Alice,Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your stay with us. We will address this review to our chef in order to see what could be improved in our menú. Otherwise, our reception team can recommend you a bunch of lovely and different places to eat nearby.You're always welcome here, and we'd love to have you stay with us again soon! Let us know when you're ready for another visit.Cheers,
por un viajero real
Publicado el 1 abr. 2024
por un viajero real
Publicado el 31 mar. 2024
Incredible hotel, the only thing is there isn’t much around the hotel to do and the restaurant is just so-so. Weirdly only serves deep dish pizza, and other food options are pretty limited and expensive. Also, my husband got food poisoning eating in their restaurant. Hotel itself is great though.
Comentario de la dirección del hotel
13 abr. 2024 por Javier Tirado, Guest Services Manager, la dirección del hotel
Hi Shalta!Thanks a bunch for the awesome review! You're always welcome here, and we'd love to have you stay with us again soon! Let us know when you're ready for another visitCheers,
por un viajero real
Publicado el 31 mar. 2024
The breakfast is on order with limited selection. We stayed three nights, but could never get the room cleaning. The service is unfortunately the worst during our several stays in Spain. The taco on top roof was the only good thing we could remember.
Comentario de la dirección del hotel
13 abr. 2024 por Javier Tirado, Guest Services Manager, la dirección del hotel
Hi Yan,Thanks for sharing your thoughts with us. We're sorry to hear about the challenges you encountered during your stay. We'll definitely take your feedback into consideration to improve our service.We're glad you enjoyed the taco on the rooftop! If you ever decide to give us another chance, we'll do our best to make your experience much better.Cheers,
por un viajero real
Publicado el 31 mar. 2024
Comentario de la dirección del hotel
13 abr. 2024 por Javier Tirado, Guest Services Manager, la dirección del hotel
Wow! 5/5 is a lovely rating, thank you Eric.You're always welcome here, and we'd love to have you stay with us again soon! Let us know when you're ready for another visit.Cheers,
por un viajero real
Publicado el 29 mar. 2024
Great hotel, really enjoyed my stay.
