Comentario de la dirección del hotel
11 jul. 2023 por MD, la dirección del hotel
Dear Lourdes,Thank you for sharing your feedback regarding our hotel. We appreciate your input and take all comments seriously. Regarding the luggage storage fee, we apologize if it caused any inconvenience for you. It's common for hotels to charge for this service as it requires resources and staff to handle and secure the belongings of our guests. We strive to maintain a balance between providing excellent service and ensuring our operations remain efficient.However, we value your feedback and will take it into consideration for future improvements. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Warm regards, Georgios PapazoglouManaging Director