Calificación basada en 928 comentarios contrastados
4,0 Limpieza de la habitación
4,3 Servicio y personal
4,0 Comodidad de la habitación
3,8 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 10 jun. 2022
servicio
Comentario de la dirección del hotel
15 jun. 2022 por GM, la dirección del hotel
Thank you for sharing your experience with us! We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon!
por un viajero real
Publicado el 9 jun. 2022
por un viajero real
Publicado el 28 may. 2022
por un viajero real
Publicado el 26 nov. 2021 en Hotels
Horrible y muy caro para lo que ofrece me dieron una habitación en el tercer piso y pedí una en el primer piso porque traía una mascota además de que se descompuso el elevador, tenia que caminar mucho con mi mascota cuando tenían habitaciones frente a la área de mascota además de que le alquilan habitaciones a personas que fuman marihuana y el olor horrible se filtraba hasta mi habitación
Comentario de la dirección del hotel
27 nov. 2021 por GM, la dirección del hotel
I am sorry to hear that you experienced this issue during your stay. I can assure you that the experience you have described is not commonplace. I apologize for the inconvenience, and I hope that you allow us the opportunity to better serve you in the future.
por un viajero real
Publicado el 13 nov. 2021
Cuando entre a la habitación tenía mal olor a cigarro fue desagradable
Comentario de la dirección del hotel
16 nov. 2021 por GM, la dirección del hotel
Thank you for sharing your experience with us! We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon!
por un viajero real
Publicado el 26 sept. 2018
Comentario de la dirección del hotel
29 sept. 2018 por Red Roof Inn & Suites Commerce - Athens, la dirección del hotel
Thank you.
por un viajero real
Publicado el 8 may. 2024
Overall great stay. Breakfast doesn’t have many options
Comentario de la dirección del hotel
9 may. 2024 por Recordo, Rediresponse Specialist, la dirección del hotel
Hi Brittany,Thank you for taking the time to complete our guest survey. Red Roof appreciate your perfect score of 5/5 and comments regarding your recent stay at the Red Roof Inn & Suites Commerce - Athens. It's wonderful to see you had an overall great experience with us, however, you stated our breakfast option was a bit limited. Please know that we will take your concern into consideration so we may improve our customers experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
por un viajero real
Publicado el 26 abr. 2024
Comentario de la dirección del hotel
27 abr. 2024 por Chirell RediResponse Specialist, la dirección del hotel
Dear Judy,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Commerce - Athens and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist
por un viajero real
Publicado el 22 abr. 2024
Comentario de la dirección del hotel
24 abr. 2024 por Chirell RediResponse Specialist, la dirección del hotel
Dear Katherine,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Commerce - Athens and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist
por un viajero real
Publicado el 8 abr. 2024
The hotel had been painted and modernized and was much nicer than other Red Roof Inns we've stayed at. The in-room coffee set up needs work. The plastic trays for the coffee maker were too large to fit in. Shampoo &soap dispenser were difficult to press an
Comentario de la dirección del hotel
9 abr. 2024 por Gabrielle RediResponse Specialist, la dirección del hotel
Thank you for taking a moment to leave a review, Denise. The staff and I at the Red Roof Inn & Suites Commerce - Athens appreciate your 5/5 score following your stay. I am happy that you appreciated our modernized rooms. However, you stated that the in-room coffee set up needs work and the dispensers were difficult to press. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
