"Amazing hotel incredibly clean and well maintained, staff go above and beyond every day. the food was out of this world and service was perfect. you will pay handsomely for the privilege of staying at this property but once you realise that everything must be delivered by barge and removed by barge it is easy to see how the cost of maintaining this unique building comes at a cost. the staff are very skilled and attentive and will do just about anything to make your stay more enjoyable. if you...

"Great property. AC could be stronger."

"beautiful hotel. very friendly staff"

"Very nice hotel"

"Lovely location away from the crowds but not so far from Rialto etc. Good quality hotel. Very clean!! Cleaner than many other 5 star hotels I've experienced. Some great food places nearby by the canalside too. Especially the restaurant Very Good. With another travel companion, I would have liked to have tried the hotel restaurant. Would certainly stay here again if staying in Carneggio."

"Very romantic beautiful property. Excellent staff. We really liked the location where we could walk to local neighborhood restaurants and squares away from too many tourist."

"I stayed in a lower‑category room, so I expected it to be compact, but the layout was a bit inconvenient. The bed is placed very close to the window, and the curtains are unusually long. I tripped over them several times when walking between the bed and the window, which was frustrating. The housekeeping also missed replacing the used glasses from the previous day, although the staff apologized and corrected it when I mentioned it. On the positive side, the hotel’s attached restaurant, San...

"Amazing stay at a lovely, stylish and beautifully restored palace."