"Very clean room - helpful staff - easy 24h check in"

"Naeem did a fantastic job cleaning our room, leaving funny towel animals around the room. Kana was very friendly attendant and the staff in general were. Kids loved the pool and slides. The kids room staff were very helpful, although the kids room itself was very dated. The breakfast was poorly organised and chaotic with limit vegetarian options. The restaurant staff were helpful to locate foods but I have had far better, lunch and dinner is much better."

"Loved this resort...centrally located, great facilities, access to the beach, easy to reach by bus from Komtar in Georgetown (bus stop at door). Staff were very helpful and attentive. Buffet breakfast was amazing with so many choices. Even got to meet the Manager on quite a few occasions who was wondering the resort, checking facilities (very impressed by this) On the same bus route to Batu Firinghi, Penang NP, Escape, Butterfly farm too. Would highly recommend for a staycation as it's...

"Lovely hotel in a great location - easy to get around anywhere on Penang using a Grab. The food, pool and beach were highlights, along with the staff who were very friendly and helpful. Our 2 bedroom seaview suite was spacious and provided a great base for our family of 4. The scenery and wildlife on Penang are amazing, and we loved Georgetown."

"One of the worst hotel experiences my family and I have ever had. The first room we were given had an overwhelming sewage-like odor. It genuinely smelled like raw sewage, to the point where it was impossible to stay in the room and we immediately requested a different one. Unfortunately, the second room wasn’t much better. The bed linens were stained, so I called the front desk for clean sheets. I wish I was exaggerating, but housekeeping had to bring nine different sets of linens before we...

"I love this hotel because of the location itself. The room is clean, well maintained and it is very helpful to have iron + board in room. This hotel is near to Chowrasta Market (walking distance) and you have lots of options for food if you are lazy to go out. Easy to get grab and the fee is also cheap. I love to stay at this hotel again in future."

"Everything was good, just that the rooms are not sound proof at all, you can hear people walking outside, you can hear if your neighboring room uses these restroom."

"Room is clean. Staffs are friendly. The property is located in the heart of Penang food and shopping area"

"When to celebrate my birthday and stay for 3day2night.Although they didn’t arrange anything surprise birthday cake but I still like the room and the staff was friendly.i decide to extend one more night.last day of my stay I go to enjoy the hotel spa,the front staff of the spa was very patient and helpful to explain the package,and also recommended the couple massage with Hi-tea beside the pool after massage.We are very enjoy it and also fully recommend it.will be definitely going back stay when...