"Property is unique, like a time capsule/living museum that's beautifully preserved, from the tiles to the wrought iron and historical photos throughout the common areas. . The view from the balcony over the Amazon is incredibly memorable. The manager, Francisco, went out of his way to ensure we had a memorable stay and helped out with booking transportation and anything else we needed. When we mentioned it was our son's birthday, he even decorated our hotel room door and had a birthday cake...

"I would very rarely write anything but positive reviews, but I can’t in good conscience do that here. Staff seemed in general to be disinterested in helping, and also didn’t seem to be able to navigate the computer booking system to find our booking. They also attempted to double charge us (twice) despite being shown receipts from hotels.com! In addition to this, when we requested a room away from the busy and loud main road outside (which prevented a good night’s sleep on our first night), we...

"This hotel lists their location as downtown Puerto Maldonado. Actual location is 20+ minutes outside the town on a dirt road. Impossible to get taxi service to town. The additional trips for food for our Amazon excursions cost 60 soles each way. Driver said price is higher since you have long trip just to pickup client. Resort wanted to charge me for Dinner and Breakfast when my reservation stated both were included. Staff at resort were nice and understood our frustration with situation. When...

"The place was great, kind staff and the room was comfortable. The wifi and tv were great and the views were unmatched. "

"Hotel located very conveniently for tourist area. Large spacious room, hot shower, comfy bed plus AC. There was quite a bit of noise coming from outside. Inclusive breakfast only starts at 7am so not available for early travellers"

"Walking distance to the plaza and market, ease of access to transportation."