"This hotel is located directly in the Plaza de Armas, so you have incredible views of the historic city, which will include any parades that may take place, depending on the time you’re there. The showers are hot and the water pressure is nice. The beds and pillows are comfortable, and breakfast is free from up until 11 am. I didn’t give 5 stars all around because I booked on Expedia and paid extra for a queen bed or double room and was given two twin beds. This wasn't a big deal, I only wanted...

"The room was clean and the bedding was enough - I didn't need heating. The staff were extremely helpful (we had an issue with a tour operator and they spent time helping to solve the issue - I'm very thankful for that, especially being in a foreign language country). The breakfast was so good and they also recommended great food spots and how to eat to combat any altitude sickness. Amazing."

"Excellent."

"Excellent ubicación , Prompted kind and respectful"

"The staff here were AMAZING, ACCOMMODATING, HELPFUL, And Really kind. The place was freezing but the staff made up for it by providing heaters."

"Peor trato que he recibido.... Reserve en hotel qosqallay byb.... Hotel fantasma no existe.... Hable al tel proporcionado.. Nadie contesto.. WhatsApp tampoco..... Tenia reserva en Carmen... Otra direccion al hotel que reserve.... 1 madrugada caminando.. Buscando hotel..... Yo reserve y pague con 5 meses... Antes.... Tuve que buscar otro hotel para hospedarme...... "

"Very nice staff, helpful very attractive. Hotel was very clean and what I love the most everything was closed to it.. 10 /10"

"Internet desconectava bastante. Café da manhã com pouca opção de proteína. Equipe boa para atender o cliente."