I host short term vacation rentals, so I have a good idea of what hosts should be doing and what they should provide. This listing is somehow given 5-star ratings. There is just no way. Be warned:
Pros:
-beautiful Swiss neighborhood situated in front of a beautiful church
-physical apartment was clean, but major issues with towels and linens as described below
-spacious
-lots of beds
Cons:
-listed and misadvertised as having A/C, however only 1 portable A/C unit on 2nd floor, no A/C on main floor where main bedroom, kitchen, and living room is
-with no a/c, apartment was stifling hot sitting in the summer sun. Host took no effort to open windows and allow apartment to cool prior to our arrival
-host said they would meet us at property for check-in, and did not show up. Host was unresponsive all night to messages on VRBO to address multiple problems. No phone number was on welcome emails and found out next day phone number was in a folder on a table.
-upstairs room with A/C had a bed with just a comforter and pillow, no bed sheets. Host response in middle of night was to take it from another bed which we saw the next morning when waking up, 1 person had to sleep in the hot room with no a/c
-terrible mattresses and pillows….very bad quality and very firm. Only 1 pillow per person.
-pillow covers had yellow stains on them
-towels were like sand paper and only 1 towel per person was provided
-no extra bed linens were provided. When asked, host said that only enough bedding for amount of people staying is left. What happens if they need to be changed? In our case, if we had extra bed linens, there would have been less of a issue with stained pillow covers or a bed with missing sheets
-fridge barely works and cools
-NO ELEVATOR! this is key info the host does not inform you of. If you have a hard time climbing stairs, you must not stay here. There are 5 flights of very steep stairs, getting luggage upstairs was a nightmare.
-if you are taller than 6 ft the “upstairs” (more like an attic) where the A/C is is unuseable because of very low ceilings.
-15 minute walk to nearest train station
