2/10, Horrible
Catherine Michelle
20 de set. de 2025
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
DO NOT STAY HERE! If you are still considering staying here, don’t you will want to leave and Uber or Lyft may not come get you. It’s that BAD!
1st room smelled horrible, had a sticky floor, filthy, run down room. I would not advise to sit on the bed let alone sleep in it. Then there were live and dead cockroaches in the room, other bugs in the bathroom. EVERY surface was dirty and disgusting.
I went back to the lobby that is locked to wait for someone to comeback to see what could be done. His response was “Do you want a refund or do you want another room.” Very rude, very pushy, did not speak much English. I asked for another room. We both went into this next room and surveyed the filth. When we got to the bathroom there were human feces smeared on the outside of the toilet. I pointed it out to him and he was oblivious. I kept pointing and saying there was poop. He was not concerned in the least. He asked again if I wanted a refund, there were no other rooms. I asked for cleaning supplies and he ignored me. This was midnight after a full day of flying and I was in shock at the state of the hotel and his attitude.
We went back to the lobby and he got a disposable dry dust mop, NO CLEANING SPRAY, nothing else . He was gone for 2 minutes and said it was now cleaned. I went back in and the smeared human feces were no longer on the toilet. Now it was just all over the bathroom floor, which I had not seen before. I stood in this room for 5-10 minutes trying
Catherine Michelle
Estada de 4 nits (set. 2025)