8/10
This was a great place for us to stay- We have some chemical sensitivities and appreciated the cleanliness without too much chemical smells! (We went for a walk and another hotel nearby had such strong scented cleaners, we could smell it from the street! The room had a window we could open, and our request for it to be open before our arrival was granted.
(Also no carpets and a place where pets don't stay was helpful for our sensitivities.)
The staff were very helpful, perhaps the best we've ever encountered. We arrived well past midnight, weary from travels and were welcomed cheerily. The next day the airlines delivered wayward baggage - and the staff made sure we received it promptly.
We may not travel to Santa Cruz again in the future, but if we ever go back, I would want to stay here again: clean and comfortable (and overall quiet).
Great location, too - we walked all over from
there!
Lelania
Estada de 3 nits (juny 2025)