Hoteles cerca de Roughwood Country Park - Birmingham

"Absolutely seamless from booking to leaving. Great communication from manager Jay. Be aware that there is only 2 parking spaces on the front of the property, but on street parking is available. Room and kitchen were clean and tidy. Great place to stay would thoroughly recommend. The Alma Inn public house is a 7 minute drive away, it has an Indian restaurant attached to the pub, highly recommend the food, great selection and choice."

"It was amezing"

"Great staff Average food and restaurant Amenities are fewer than expected Very good location"

"I love the property , room and staff so much .Everything was perfect except lift bec going up and down to 3rd floor with bags is difficult but going up the lovely staff help me to take my luggage but coming down it’s hard but overall it’s was perfect and bed is really comfortable.I really liked it and going back next wk again"

"Normal y regular "

"Main front door doesn't shut, there was a bed missing. And the only parking space was taken up by a van that looked like it had been there for years"

"Very tired and In need of refurbishment , blocked sink, no door handle on the bathroom door, no remote for the TV, cigarette stub left on the carpet, carpet had stains, only 2 pillows provided and were flat, window closed and still allowed breeze to come in. A very unpleasant stay, we left in the evening to stay at another hotel"

"No reception or staff to greet you which was not an issue, I was emailed and messaged clear details of how to enter the property and my room. Car park at the side of the property was available and free to use. Spacious room and en suite. Room had a slight musty smell, difficult to have window open as near a busy room. When shut it is however quiet. Would I book again, yes. "

"Received an email around 3 hours before we were due to check in the booking had been cancelled. We were en-route. Called the number on the email (which was a third party - not Hotels.com). Advised the booking had been cancelled due to 'maintenance' and to contact Hotels.com directly make an alternative booking. Attempted to contact Hotels.com but could not get to speak to a human being to make an alternative booking. We were left high and dry!"

"This must be the most disgusting place I ever stayed in. It's really hard to even describe... everything is old and ugly, it really is in a bad state. The host welcomed us with air freshner but it still stunk. The host had the nerve to charge us £10 for late check-in. The bed made me want to go home really desperately. My room was number 11. Oh, and the horrible bath is shared amongst at least 8 rooms."

"The hotel was really nice, comfortable and easy to find."

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

"Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. "