2/10, Horrible
Donald
21 de set. de 2025
September 18, 2025
The following is a complaint of the condition at the Clarion Inn & Suites located at 2000 N Main St. Roswell, N.M. 88201 from September 11 to September 14, 2025
Reservation confirmation 31242486 Expedia Itinerary 7302620634745, Rm117.
I checked out 10 am MT on September 14, 2025, due to the condition of the room. At 78 years of age, I have traveled extensively roomed at several hotels in the U.S. and had never been so very disgusted, disappointment and uncomfortable as at this hotel. The itemized conditions were experienced.
1. TV remote control was intermittent with function. After some time, I opened the battery compartment only to find the springs holding the batteries in place were worn to the point any hand movement would dislodge one of the two batteries. Resulting in both hands were needed to operate the remote. Maintenance person replace.
2. Room thermostat was set at 76 degrees no changes could be made to the temperature or on vs. off switch Never felt an air flow from the vent.
3. Bathroom sink without a stopper, risk of small objects (I.e., medication, jewelry etc.) falling into the trap making recovery impossible w/o removal of the pluming neck.
4. Bathroom exhaust fan inoperative. An overabundance of steam and unusual odors are present.
5. ¾ roll to toilet paper in holder no extra rolls present.
6. Telephone did not work, informed maintenance no action taken. Required walk to front desk for needs. Wake up calls not available.
7. Front de
Donald
Estada de 6 nits (set. 2025)