Plaça de Plantation Point

I like everything , the staff is friendly The rooms are clean and nice view

The main desk staff are clueless, couldn’t answer the basic of questions ! the room was old and a joke! Speaking of a joke the pool was just a tad bigger than blow up toy ! The lack of 4th July activities was also shameful. Other then that we checked out a day early to get out asap

The amenities of the pool and water park were great like always. The activities for kids amazing. The room itself was in need of a major deep clean and upgrades. Holes in the wall, cracks in the shower wall, side of the refrigerator is dirty. They didn't do a great job sweeping before we checked in. I asked a cleaning lady in passing if I could use her broom to sweep myself, she said I had to call and ask them. I asked on day 4 if they could clean the room. They said they only clean on Tuesdays. I asked if they could at least sweep and change the sheets since the floor was gross from sand. They said they would sweep. Never did. Said they would bring sheets for me to change the beds myself. Never did that either. They could at least provide a broom since its a beach front hotel with hardwood floors. I've stayed in different units at this resort before and had great experiences but his was the worst by far. A regular hotel 2 queen beds room. The only great thing was the ocean front view.