Tendrás toda la casa para ti y la compartirás solo con las personas que viajen contigo.
Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen.
Town of Fountain Hills Compliance Requirements:
"The Owner of this property will provide you with pertinent safety information, explain your responsibilities under the Fountain Hills Town Code, and expect you to certify your compliance therewith.
You must not use this property for any nonresidential or other prohibited activity or use, as defined in Fountain Hills Town Code Section 8-6-5. Any renter who causes, permits, facilitates, aides, or abets such prohibited use of this property shall be subject to a civil infraction carrying a mandatory penalty of a minimum of $500.00, in addition to any other penalties which the Town may impose.
The use of this Short-Term Rental to house sex offenders is prohibited by State Law and by the Fountain Town Code. The Owner of this Short-Term Rental is REQUIRED TO PERFORM A BACKGROUND CHECK on you and your guests prior to your stay."
ANOTHER EXCEPTIONAL HOME OFFERED by ~StaysbyMC ~
🌵SOUTHWEST LIVING
This home is truly special! Experience the desert Southwest in this amazing luxury home with adobe walls, Saltillo tile, exposed beams, kiva fireplaces, traditional Talavera tile, massive mesquite doors, and a backyard that is your own personal resort. With 2,600 sq ft of living space and each of the three bedrooms tucked in their own separate wings, larger groups will have plenty of space to "get away" from all the togetherness.
🌴OUTDOOR LIVING
But you'll want to LIVE outdoors in the resort-style backyard living area - with a heated pool and adjacent sunken spa that are designed for lounging, an outdoor BBQ kitchen with dining areas, deep-seating lounge chairs, an outdoor TV and stereo speaker. Keep the chef company from the pool or sauna as your meal is prepared in the outdoor kitchen, which includes a BBQ grill, sink, and refrigerated beverage drawers.
🐺ONE WITH NATURE
Jaws will drop from the gorgeous mountain views along the 2 mile journey on Golden Eagle Blvd to and from the lovely town center of Fountain Hills. The home is tucked in the foothills of Mount McDowell mountain range in a quiet, upscale neighborhood. in the evening, spark up the outdoor gas Kiva fireplace (no propane tanks to hassle with) and listen to the coyote calls bounce off the mountain range walls. In the morning, watch the sunrise and listen to a new set of wildlife celebrate the day.
🏠THE LAYOUT
While "togetherness" is what makes special trips special, everyone needs their private space from time to time. This home is perfect for a small family or to include the Aunts, Uncles, and Grands! With open concept living area that leads to the outdoor mecca, each of the three bedrooms are located quite separately from the other. And each with their own TV, there's plenty of space to retreat from the crowd. The master (King) suites opens to the back yard mecca and features a romantic (candles only) fireplace, double sink en-suit bathroom, and a massive walk-in closet. The Queen en-suite opens to the other end of the backyard mecca. And the "kids room" offers two bunk beds, each with a queen bottom and a twin top bunk.
👨🍳GOURMET KITCHEN
Enjoy the recently remodeled gourmet kitchen complete with the latest appliances, commercial gas stove (hard to find in Fountain Hills!) , double ovens, coffee/wine center with built in wine fridge and additional refrigerated beverage drawers. Under a take-one, leave-one policy, you're assured to have most of the kitchen supplies you'd hate to buy for a short term stay, including foils, wraps, spices, etc.
💻WORK STATION
All play and no work is not always possible, which is why one of the master suites includes a work desk complete with dual monitors and a universal docking station to connect your laptop via USB-C for ultimate work-from-home productivity - Although you'll probably want to "work" poolside!
🛋️LIVING/DINING ROOMS
It's OPEN concept, with the kitchen flowing into the main dining are and then into the living area. The beautiful round dining room table accommodates 8 people comfortably (and 2 comfy bar stools at the kitchen counter). In the living area, you'll find a plush reclining sofa, a leather recliner, floor pillows/mats for a movie crowd, and a flat screen tv with streaming services.
✅ALL YOU NEED for TOP NOTCH CONVENIENCE and COMFORT
Each and every home offered by Stays by MC is personally vetted by MC himself , Matt Conlon, to ensure a 5-star experience for each and every guest. Whether the home design/style is modern, classic, or old-world, each is assured to be furnished with high quality furniture, bedding, and linens with simple, tasteful decor. No dust-traps or wall-fillers. No gimmicky murals. Simple. Clean. Comfortable.
And each is stocked with all the basics you will need to feel right at home! We provide: ✅High speed Wifi, ✅Smart TV's (in most bedrooms as well), ✅fully stocked kitchens with high quality cookware, utensils, appliances and staple consumables such as foils, wraps, spices, trash bags, and hand soaps ✅complimentary (starter) coffee stations ✅ branded bath essentials ✅We even do our best to stock a proverbial "junk drawer" with all the occasional odds and ends you might look for. ✅reading and game-night essentials.
Oh, and we're wide-open to special requests prior to arrival if you're in need of something in particular!
😊OTHER AMENITIES
- - Sparkling Private Pool with per day heating option as follows: ($75 May, Jun, Oct, Nov). ($100 Dec, Jan. Apr) ($125 Feb, March) Pool heating is via Propane, which is very expensive. The pool must be heated on all consecutive days of the reservation with the exception of weekly or longer rentals. Please advise of pool heating request at time of booking.
- Hot Tub/Spa (inground - connected to the pool) - no extra charge. Heated to 100 degrees and continuously filtered through the pool system, so no issues with yucky stuff! - Gas Fire Pit (centrally propane connected - no propane tanks to deal with) - Backyard Bags/Corn hole game set - Covered patio with dining table, lounge area with outdoor TV, and outdoor BBQ Kitchen. - High speed WIFI perfect for remote working - Washer/Dryer with complementary supplies - High chair, Pack ’n Play/travel crib
🚦BOOKING POLICIES AND HOUSE RULES
1. A separate rental agreement is required. By proceeding with this booking you give permission to the property manager to verify your (and all guests over 18 years of age) identity and check criminal databases in accordance with all local regulations to confirm the reservation. Verification may require uploading a valid ID, Drivers License, or Passport, along with a self photo of the primary reservation holder. Confirmed reservations are conditional and may be cancelled pending verification results.
2. A $500 security deposit in the form of a credit card “hold” is required. The “hold” occurs one day prior to check-in and is released 3 days after check-out. We have never kept any portion of any guests’ security deposit - our guests are fantastic! - but a security deposit helps to ensure our guests treat our properties with as much TLC as we do!
3. ~Stays by MC~ pride ourselves for being easy to work with! Check-in is at 4pm. Check-out time is any time before 10am. We'll make every effort to accommodate expanded check-in/out hours, depending on the booking calendar and cleaning schedule.
4. We envision you having a fantastic time with plenty of poolside chats and laughter - but parties, events, or excessive noise are not allowed. Please be respectful of our neighbors and observe quiet hours from 10PM-9AM. The home is located in a residential community and although this is a vacation destination, it's home to our neighbors. As such, we ask that you respect their privacy and maintain a peaceful environment. If you envision late-night laughing, rowdiness, and/or poolside cigar smoking, this property isn't for you.
5. Smoking is not allowed anywhere on the premises. Evidence of smoking will result in a $500 additional remediation fee.
6. Pets are not permitted on the premises without pre-arrival notification and written permission.
7. Guests take full responsibility for any accidents, injuries, or illnesses that occur while on the premises or its facilities. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises. Guests recognize that they may personally purchase insurance to protect themselves in such events.
8. We understand accidents happen, so if there is any accidental or intentional damage caused to the home, please let us know prior to your departure.
9. Guests are prohibited from carrying or otherwise possessing a firearm at any time on property grounds, including carrying firearms in an open or concealed manner, without explicit prior permission. This policy applies to all types of firearms.
10. Occupancy is limited to the number of guests you indicate on your reservation. Any additional guests or visitors must be approved by your host.
11. Have fun! ~StaysbyMC~ has the best guests on the planet - we're sure you'll fit right in!
Instalaciones del alojamiento
Piscina/spa
Bañera de hidromasaje
Piscina climatizada
Piscina privada
Internet
Disponible en la casa: wifi gratis
Aparcamiento y servicios de transporte
Se recomienda coche
Las opciones de aparcamiento de las instalaciones incluyen garaje
Cocina
Cafetera y tetera
Especias
Frigorífico
Horno
Isla de cocina
Lavavajillas
Máquina de hielo
Microondas
Placa de cocina
Tostadora
Vajilla y utensilios de cocina
Restaurante
Mesa de comedor
Dormitorios
3 dormitorios
Se proporcionan sábanas
Baño
3 baños
Bañera o ducha
Ducha
Se proporcionan toallas
Secador de pelo
Zonas comunes
Mesa de comedor
Sala de estar
Entretenimiento
Juegos
Libros
Smart TV con canales por cable o satélite
Zonas al aire libre
Hogar
Parrilla de barbacoa
Servicios de lavandería
Lavadora
Lavandería
Espacios de trabajo
Escritorio
Pantalla de ordenador
Silla de despacho
Confort
Aire acondicionado
Calefacción
Mascotas
Se aceptan mascotas
Características especiales/accesibilidad
Alojamiento libre de humo
Servicios e instalaciones
Plancha o tabla de planchar
Aspectos destacados de la ubicación
Cerca de tiendas outlet
Cerca de un hospital
Cerca de un spa o balneario
Cerca de un zoológico
En las montañas
Actividades
Piscina climatizada
Casino en las inmediaciones
Ciclismo de montaña en las inmediaciones
Equitación en las inmediaciones
Escalada en las inmediaciones
Esquí acuático en las inmediaciones
Golf en las inmediaciones
Kayak en las inmediaciones
Lanchas motoras en las inmediaciones
Natación en las inmediaciones
Paseos para ver animales salvajes en las inmediaciones
Rafting en las inmediaciones
Rutas de senderismo/ciclismo en las inmediaciones
Tubing acuático en las inmediaciones
Vela en las inmediaciones
Medidas de seguridad
Detector de monóxido de carbono (el propietario ha indicado que hay un detector de monóxido de carbono en el alojamiento)
Detector de humo (el propietario ha indicado que hay un detector de humo en el alojamiento)
Botiquín
Extintor
Cerradura de seguridad
General
Tamaño de la unidad: 242 metros cuadrados
Alojamientos similares
Papago Scottsdale by Reside, Trademark Collection by Wyndham
Scottsdale
Papago Scottsdale by Reside, Trademark Collection by Wyndham
Registro de entrada sin contacto personal disponible
Edad mínima para realizar el registro de entrada: 25 años
Salida
Salida antes de las 10:00
Instrucciones especiales de entrada
Recibirás un correo del propietario con las instrucciones de entrada y de salida.
La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática
Normas del alojamiento
$500 Security Deposit Required
Rental Agreement Required
No Pets; No Events
Mascotas
Se admiten mascotas.
Se aceptan animales de servicio (exentos de tasas).
Nota del propietario: $150 fee per pet per stay. Pets must be crated i
Menores y camas adicionales
En este alojamiento se aceptan menores.
Eventos
No se permiten eventos
Fumadores
No se permite fumar
Información importante
Otros detalles
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, botiquín de primeros auxilios y cierre de seguridad.
Nuestro asociado, Vrbo, gestiona este alojamiento. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo para que puedas modificar o cancelar tu reserva desde allí.
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información adicional
Se recomienda acceder a este alojamiento en coche.
Otros nombres del alojamiento
orp5b6fa4ax
Información sobre la zona
Esta casa de vacaciones se encuentra en Fountain Hills, en las montañas. Acércate a SunRidge Canyon Golf Club y Eagle Mountain Golf Course si buscas unas vacaciones activas; si prefieres ir de compras, ve a Kierland Commons o Scottsdale Fiesta. Fountain Hills Botanical Garden y Brunswick Zone también merecen la pena. Descubre todas las actividades acuáticas que podrás hacer en la zona, como kayak o esquí acuático; además, tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones tan variadas como la equitación o el senderismo. Ver guía de viaje de Fountain Hills
Mesa, AZ (MSC-A. Municipal Falcon Field): a 37 min en coche
Restaurantes
Starbucks
A 6 min en coche
Maskadores Taco Shop
A 6 min en coche
All American Sports Grill
A 7 min en coche
Euro Pizza Cafe
A 8 min en coche
Mountain View Kitchen
A 7 min en coche
Preguntas frecuentes
¿En Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen. hay piscina?
Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.
¿Cuánto cuesta alojarse en Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen.?
A fecha de 29 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen. el 4 de may de 2026 son de al menos 619 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen. se aceptan mascotas?
Sí, las mascotas pueden hospedarse en este alojamiento.
¿Cuál es el precio del aparcamiento en Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen.?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen.?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen.?
La salida se realiza a las 10:00.
¿Dónde se encuentra Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen.?
En la montaña, esta casa de vacaciones ofrece alojamiento a 0,7 km de McDowell Mountain Regional Park y a 2,8 km de Golden Eagle Trailhead. SunRidge Canyon Golf Club y Fountain Hills Artists' Gallery también están a menos de 10 kilómetros.
Comentarios sobre Authentic AZ! Outdoor Paradise with Htd Pool, Spa, Outdoor Kitchen.
Comentarios
Excepcional
Todos los comentarios se corresponden con experiencias reales de huéspedes. Solo pueden enviar comentarios los viajeros que hayan reservado su estancia con nosotros. Verificamos los comentarios de acuerdo con nuestra guía de contenidos, y los publicamos todos, ya sean positivos o negativos.
47 comentarios de un total de 52 con una puntuación de 10 - Excelente
10 - Excelente
47
4 comentarios de un total de 52 con una puntuación de 8 - Bueno
8 - Bueno
4
0 comentarios de un total de 52 con una puntuación de 6 - Normal
6 - Normal
0
1 comentarios de un total de 52 con una puntuación de 4 - Mediocre
4 - Mediocre
1
0 comentarios de un total de 52 con una puntuación de 2 - Horrible
2 - Horrible
0
9,8
Limpieza
9,8
Ubicación
Comentarios
10/10 Excelente
Linda W.
31 de mar de 2026
Aspectos positivos: Limpieza
House was just as advertised Yard and pool and spa were fabulous Matt was a great host Will definitely reserve again 5 Stars!
Linda W.
Se alojó 7 noches en marzo de 2026
10/10 Excelente
Merv C.
22 de mar de 2026
Aspectos positivos: Limpieza
We both wish we had more time to spend in the Amazing property
Merv C.
Se alojó 1 noche en marzo de 2026
10/10 Excelente
Jerry B.
13 de mar de 2026
Aspectos positivos: Limpieza
This is a truly beautiful home. The home features thick walls, massive doors and beautiful furniture accented with wonderful tile mosaics.The kitchen facilities, inside and outside, could easily host a large party.. The property was incredibly clean and the owner was a pleasure to work with. The home exceeded my expectation and I hope to rent it again.
Jerry B.
Se alojó 4 noches en marzo de 2026
10/10 Excelente
Hannah G.
8 de mar de 2026
Aspectos positivos: Limpieza
This home was perfect for our family vacation! The kitchen was well equipped for cooking full meals. The outdoor space was wonderfully quiet and we ate most of our meals outside.
Hannah G.
Se alojó 7 noches en febrero de 2026
10/10 Excelente
Sue O.
14 de feb de 2026
Aspectos positivos: Limpieza
LOVED LOVED LOVED this place!!!
Sue O.
Se alojó 13 noches en febrero de 2026
10/10 Excelente
Keri O.
2 de dic de 2025
Aspectos positivos: Limpieza
It is just like the pictures provided. We had ZERO issues with anything! just an easy get away in a great location close to the store, restaurants, hiking, golfing, etc. I will book it again!
Keri O.
Se alojó 7 noches en noviembre de 2025
10/10 Excelente
Kristine S.
10 de nov de 2025
Aspectos positivos: Limpieza
Had the most amazing stay! The host was extremely responsive and had everything in order for us when we arrived. The home was clean and the kitchen and bathrooms were well equipped with everything we needed to make it a cozy home away from home experience. The backyard patio seating, lighting, fire pit, outdoor kitchen, hot tub, and pool were just what my mother and sisters needed to make it an unforgettable Arizona family getaway!
Kristine S.
Se alojó 3 noches en noviembre de 2025
10/10 Excelente
Andrew P.
7 de ago de 2025
Aspectos positivos: Limpieza
This was such a beautiful house inside and out! Host was so communicative and check in was so easy! The house was stocked with so many thoughtful items , it was apparent this host cares about the guests experience. And omg the beds are SO comfortable in every room!!! Thank you for sharing your gorgeous property with us, our family loved it!! Definitely recommend!!
Andrew P.
Se alojó 2 noches en agosto de 2025
10/10 Excelente
Eduardo C.
27 de jun de 2025
Aspectos positivos: Limpieza
Brithday getaway for my wife
Great spot to be at and just relax they had everything we needed not one complaint
Eduardo C.
Se alojó 2 noches en junio de 2025
10/10 Excelente
Kassie F.
5 de abr de 2025
Aspectos positivos: Limpieza
Wonderful!
We had the best time! Wonderful house at a beautiful location. It was stocked with everything you need!
Kassie F.
Se alojó 5 noches en marzo de 2025
10/10 Excelente
Amanda R.
29 de mar de 2025
Aspectos positivos: Limpieza
Great family vacation
We enjoyed a week in Fountain Hills with easy access to great hiking and and a wonderful home to relax. The kitchen and outdoor cooking space provides ample room for family meals. Amazing sunrise and sunset views.
Amanda R.
Se alojó 5 noches en marzo de 2025
10/10 Excelente
AMY L.
26 de mar de 2025
Aspectos positivos: Limpieza
Mrs.
The stay at this home was magnificent! Beautiful home and outdoor pool area. We truely enjoyed our stay. Very relaxing and a wonderful community! If you're taking your family on a short or long getaway... this is definitely a must stay property!The property manager was very efficient in answering questions as well.
AMY L.
Se alojó 3 noches en marzo de 2025
10/10 Excelente
Bill K., Shorewood, IL
3 de mar de 2025
Aspectos positivos: Limpieza
Great place to stay
My wife and I stayed at this home for 5 days and we would definitely stay here again. It was beautiful home that had everything that one would need. The outside pool and hot tub and outside kitchen were very nice with great views. The home was very clean, and the property management company was very easy to deal with and checked in to make sure everything was going well.
Bill K.
Se alojó 5 noches en febrero de 2025
8/10 Bueno
Christopher F.
19 de feb de 2025
Aspectos positivos: Limpieza
Beautiful Home
Beautiful Home with everything. I few exterior issues but overall we loved it.
Christopher F.
Se alojó 4 noches en febrero de 2025
8/10 Bueno
Keri A.
7 de feb de 2025
Aspectos positivos: Limpieza
Beautiful/Authentic Southwest
The location, property, and views were perfect. There were only a few problems: the garbage disposal did not work, which caused the sink and dishwasher to back up. & the 130 per day pool heating fee was steep, in my opinion. I have difficulty believing we used 650 in electricity during our 5-day stay.
Keri A.
Se alojó 5 noches en enero de 2025
10/10 Excelente
Sean D.
22 de ene de 2025
Aspectos positivos: Limpieza
Long Weekend Escape
Great location near hiking trails and other drivable activities within 30 minutes. Very unique house with Spanish architecture and high end amenities. Took some time to figure out how to use heating system through nest but ultimately figured it out. Host was very responsive to messaging.
Sean D.
Se alojó 4 noches en enero de 2025
10/10 Excelente
Owen E.
9 de ene de 2025
Aspectos positivos: Limpieza
Desert Oasis
Beautiful Home, really unique interior with a ton of character, loved the pool/hot tub and back yard. will definitely return!!
Owen E.
Se alojó 4 noches en enero de 2025
10/10 Excelente
PHILIP H.
20 de nov de 2024
Aspectos positivos: Limpieza
Very Comfortable
Very comfortable. Really enjoyed our stay.
PHILIP H.
Se alojó 7 noches en noviembre de 2024
10/10 Excelente
Maureen R.
9 de sept de 2024
Aspectos positivos: Limpieza
Awesome home!
We had a blast staying here! The pool was absolutely perfect for he hot weather
,
I could have lived in there! ! The house is beautiful, had everything we needed and more! Made our stay perfect! !
Maureen R.
Se alojó 3 noches en septiembre de 2024
10/10 Excelente
Marco R.
16 de ago de 2024
Aspectos positivos: Limpieza
Total Quiet and Comfort
This was our second stay at this property. It is a lovely home in a very quiet area with a great, Sunny pool. There are nice views of the surrounding ridges and hills.The home was very clean and is stocked with everything one needs for a restful, comfortable stay. The veranda adjacent to the the pool is outstanding and wonderful for resting and dining al fresco. We look forward to returning here again!
Marco R.
Se alojó 8 noches en agosto de 2024
10/10 Excelente
Steve H.
2 de ago de 2024
Aspectos positivos: Limpieza
Awesome ++
From the minute we drove into the driveway and seeing the exterior, we were excited and expecting a positive experience. With the A/C and it’s operation, lights, and ceiling fans on. To ID labels for the location of any and all items. Pool and its accessories, TV and its operation. The whole experience was a real joy.
Thanks
Steve H.
Se alojó 7 noches en julio de 2024
10/10 Excelente
Steve H.
16 de jul de 2024
Aspectos positivos: Limpieza
Nice
The attention to detail in educating us as to what was where in this house was great.
It really helped us to get comfortable and enjoy our stay.
Steve H.
Se alojó 5 noches en julio de 2024
10/10 Excelente
Ginger B.
8 de mar de 2024
Aspectos positivos: Limpieza
Fabulous
I’ve rented many homes in Fountain Hills, this one stands out for many reasons. You enter and feel the welcoming warmth of this home. It’s really beautiful. Lots of room and great separation of space. Quiet neighborhood, property borders natural land. Pool is very nice. Loved the outdoors kitchen ❤️
Ginger B.
Se alojó 4 noches en febrero de 2024
4/10 Mediocre
Keran F.
11 de ene de 2024
Aspectos positivos: Limpieza
Lovely house, disappointing service
The property is lovely. Very welcoming on arrival with lighting etc. lounge, kitchen and pool area particularly good. A shame the front door is not used by as part of the property appeal.
We had issues immediately with a blown fuse affecting lighting etc, pool unheated and jacuzzi not heating.
In addition the instructions for the house were not detailed enough for international customers. If you are not American there's stuff you wouldn't automatically know.
Despite many attempts through text, email, vrbo and the coast to cactus chat from day of arrival no acknowledgement was received for the fuse, pool or jacuzzi issued, eventually on our 4th day and after much correspondence a man was sent to fix the fuse, pool and jacuzzi!
By this point we only had a couple of days of our trip left and this low level of service is unacceptable for a property rental of this value.
The service from Coast to Cactus really poor and frustrating.
Our holiday was lesser because of it and we had a very disappointed family.
We chose this property because of the outside space and facilities and could have chosen one without these for a cheaper price.
We would like to be compensated for the issues.
Keran F.
Se alojó 6 noches en enero de 2024
10/10 Excelente
Dana V., Canada
20 de nov de 2023
Aspectos positivos: Limpieza
Perfect quiet location
Family trip November 2023. Quiet neighborhood, perfect for relaxing. Close to lots of restaurants and shopping. House was clean and exactly as described. Owner very responsive and checked in with us the first day to check if we needed anything.