"My first choice "

"Absolutely loved the hot springs spa/pool. I took advantage of every opportunity to relax there. Facilities are immaculate. Service was excellent. A real treat to stay here. "

"Beautiful location and very family friendly. Wonderful dining options. "

"Lovely place"

"We was quite pleased with our room at the Manor House and much better value for money. We had afternoon tea in the olive tree and the food was nice but considering it wasn’t busy the service wasn’t very good, it took a while before I was given water I had asked for and the Prosecco I was offered and accepted never arrived. We used facilities and although we enjoyed it was a shame the men’s changing rooms were out of order and the only alternative was for my husband to use the disabled toilet to...

"Francis Hotel Bath is currently undergoing some refurbishment so unfortunately there was no lift to the third floor. The hotel warned us of the on-going work before our arrival which was very much appreciated. The staff made us feel very welcome and I very much appreciated the facilities provided in the bedroom. It was a very comfortable and enjoyable stay."

"Lovely hotel and staff "

"Staff were very pleasant and helpful. Especially the breakfast Maitre D who went out of his way to be helpful and add tomatoes to my full English breakfast. Not so helpful on overnight resident parking charges at £12 per night. Quite an unpleasant surprise! "