2/10, Horrible
Melissa F.
17 de juny de 2021
Seasiders 302. 6/05/2021 - 06/12/2021
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very unhappy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Arrived at Seasider 302 condo, it took us 45 minutes to find parking. The elevator was not working so we were looking at carrying all of our luggage up 4 flights of stairs. Our son is special needs and could not make the way up to the condo using the stairs. We contacted the emergency phone number for the realty office and they had to leave a message for maintenance. We tried to rent a motel room for the night. By this time it was going on 11:30 pm. No vacancy anywhere that we tried. It took three of us to help my son up the stairs to the 3 floor. He struggled but made it. Garden City Realty office called the next morning to check on everything. They were kind enough to reimburse us for 1 nights stay.. We had a very hard time finding parking. When we started to leave on Saturday morning around 8 am we had truck issues. Finally found a Ford dealer 30 minutes away to fix it. The computer on the truck was damaged and we could not get the cover on the truck or the tailgate to open up. It was locked by the computer. So we could not load it. My husband left around 8:30 am to get it fixed. I called the office at 9 when they opened up to request a late check out. I was first told no, they let me check out at 11am. I told them I knew he could not make it back by 11 and I asked for 12 pm to check out. Lady was rude and said no. Around 10 am I called housekeeping and was told no again. If I was not out by the time housekeeping arrived I would have to move all our items out and my special needs son snd I could wait outside in the hall. Housekeeping came around 11 and I explained my situation to them. I explained my sons condition and they called someone. After getting off the phone I was told to get my things out. I practically had to drag the heavy items out while the housekeeping stood and watched. I stood with my son outside in the heat trying to keep him calm. I will never use this realty office again. Spoke with Danielle on Monday. Said “ they were not thinking