Troba hotels a Balneari Massage Envy, Lake Forest i rodalia a partir de 88 €

"This is a really nice place. Well priced. Good location. Older but well maintained. The only reason I took a star off was they either spray fabric freshener or wash their towels in fragrance, which was not great for me."

"Nice hotel"

"Clean, spacious rooms, good breakfast"

"The breakfast was good but on Sunday on our last day, staff was very rude. When I asked for the tops for coffee, she ignored me and made me wait 30 minutes. The cook was very rude to my son. My son is special needs so he doesn’t know how to express himself & he told him if he didn’t speak up he wasn’t going to give him food. I told him he wanted sausage and that’s it very loud. Also for the cleanin, I told them I didn’t want them in the room and they came instead even though they said they...

"Roach in the room. Reported, came back to room uncleaned. Staffs didn’t do anything. "

"Desayuno excelente, muy bien la Atencion al cliente"

"Massive groups of traveling sports teams for kids 10 and up - was massively loud throughout the common areas, pool area, hallways etc. Couldn’t use one elevator as it was not working the other elevator had people stuck in it. Stairs could only be accessed from Outside the buildings. Couldn’t use pool as it was overflowing with people and kids. Kids running up and down hallways all night. Staff did nothing about anything. Was extremely disappointed and upset and staff did not care. "

"Loved location! Literally located in middle of shopping center, with lots of food options, Starbucks right outside. All walkable. Hotel itself was nice, clean, & well maintained.... Our issue was service and staff. Had specifically booked because of 3pm (rather than 4 at most nearby hotels), checking time, however our room was not ready til 5:30! My elderly mother on a wheelchai, and bad health had to wait in lobby almost 3 extra hours. This affected the rest of our stay as she was got too...

"Very good staff, new building and rooms, excellent breakfast, clean room."

"The property was well maintained and the receptionist was polite and professional."

"Everything. The staff is outstanding and works really hard."

"Room is too dark, Furniture is damaged, Bathroom light is dirty, Water damage at bathroom door"

"The sick was clogged up and there was no toilet paper and there was used tissue paper on the ground. Then the evacuation alert which was not the company’s fault and then. As you can see we checked in and less than two hours we checked out and went home to Bakersfield. The front didn’t even ask us how come we were leaving. No concern what do ever even though I told them what the issues was. No offer for another room. I would like our money back."

"After checking in, I found out that the hotel description was inaccurate. For example, the hotel does not have a pool or a gym as advertised. Then, when it was time to check out, the staff falsely accused me of taking alcohol from the minibar."

"Great atmosphere. Love this place. Will stay here again"

"Everything is good. Breakfast is great "

"I was charged $50 for incidentals and I don’t know what that would’ve been. There was nothing in the in the room or the hotel that would have cost me any money so now I have to wait for my $50 to be returned to my account and what wait another week to get my money back in my account!"

"Top class!"