Hotels a Mansió de Vall de Rheem, Moraga

"Gym was nice we used it. Front desk snd housekeeping are friendly and helpful. The condition of our room 406 at no fault to housekeeping was that the tile in the shower was gone and very uncomfortable, a mat was provided but i am not a fan of these. The light in the makeup mirror was barely working. One elevator in the whole place ONE! that is crazy and one ice machine on the first floor. So we will not be staying here again. Not because of staff. Just not happy with the room and access to the...

"Yes"

"Nice place "

"The hotel is pleasant with a comfortable room layout and a very good shower. The pool and hot tub are a big plus and there is parking on the premises. The couple of drawbacks: The elevator card key deactivated multiple times and the bath and pool towels are scratchy. We arranged for daily room "refresh" and only had housekeeping one day when we followed up in the morning."

"No poolside experience !"

"Prepaid for a room but It took 40 minutes to check in at approx 4pm. Long line and only one front desk person for first 30 mins. Staff seemed under trained. Manager showed up trying to enter room because he thought it was empty. Room was mostly clean. There was some kind of soap spilled on the desk beneath the tv that i found the hard way. "

"great staff"

"This is an older hotel but the location here is great, the view of the bay was everything, the sunset and the relaxed vibe. I’d stay here again just to have breakfast overlooking the water and sit by the fireplace in the evening- would have been perfect with a live band I guess we missed out. "

"Our room was clean and comfy! "

"This a really nice, clean, hotel with a very friendly staff. Located in a beautiful area! "

"Arrived around 6pm. Given room key without any directions. Room located on 3rd floor. Had to use stairs. I’m 74. Asked where to park, told in the back. My room was at the absolute opposite end of the hotel from the back. Had to wander back and forth down endless hallways, Room looked like it was used for odds and ends. Mattress was not comfortable. ONLY SAVING GRACE FOR THIS HOTEL WAS A LOVELY, STAFF WOMAN WHO MANAGED THE BREAKFAST BUFFET. I asked EMILIA if she liked working there. She...

"We were there visiting grandkids. It was roomy, comfortable & well-equipped. Set-up worked well bc my husband has sleeping issues due to a medical condition so having the 1-bedroom made it possible for me to get some rest while he was trying to settle in at night. The area is good also for walking our dog--very safe neighborhood. "

"Breakfast is amazing. So much variety from sausages and bacon to cold cuts to smoked salmon! Reminds you of all inclusive hotels! Pool is heated! If I am ever back in the area - this is the hotel to stay!"

"Every single HI person we met was so nice, professional and really seemed to care. They were ALL helpful and patient Location was real Close to the airport so a bit of a drive to restaurants but still pretty central and easy fly-in/out "

"Great area for walking, beautiful views, clean room. Plugs available on one side of bed only, room organization could be better. Had problems getting seated for breakfast, and order never arrived after 40 minutes."

"If it’s your first time in San Francisco make sure you do your research about anything to do over there because if you have any questions employees here have ZERO KNOWLEDGE of anything around there!! "

"Overall the hotel was clean, safe, and provided a good stay. My only negative was that there was a weird person constantly in the lobby area throughout my entire stay, which put me off using the amenities in there when needed. They didn’t seem like a guest but maybe staff on break? Not sure, but they were there every time over multiple days and made it very uncomfortable"

"I’m convinced my sheets were never changed. Pulled back the comforter to get in bed and the sheets were wrinkled on just one side of the bed, you could tell they were not clean/ changed. They just made the bed and moved on. I have pics "

"Clean room, food is excellent and staff are helpful"

"Wonderful neighborhood with restaurants and small shops. I love the free parking. Room is nice and very clean. Love staying there. "