"The hotel staff/manager would not check me in"

"This is an immaculately cleaned hotel. That’s what is most impressive to me. Inside the rooms and the grounds are well kept. Breakfast service offered a variety of food and drinks to choose from. The bar area is very nice with lively music playing in a clean and relaxing environment!"

"Increíble atención del personal"

"Not very clean"

"Hotel is grossly misrepresented. Rooms were dusty, the light in the bathroom did not work and the area was very rowdy."

"Staff was extremely rude I had tp pay cash for my room even though the room was paid by credit card on the website. They even locked my personal belongings inside the room and not allowed me access unless I gave them cash, They also called security on me"

"Terrible "

"DMatel Hotel was booked for the night of Dec 27th, 2024 via Expedia but the property owner/manager claimed not have received any such payment, offered no refund and didn’t have available rooms as advertised online."

"Booked three rooms for two days and it was wasted because I never stayed. The whole hotel was neglected. Looks more like a construction site. Different from pictures online. Exterior ok but the interior was a sight. It stinks, smells of different types of bad things. I straight up asked the receptionist if room is same as how the lobby and downstairs looks, she assured me rooms are very good. I asked same question many times. I was taken to the rooms and I was immediately dejected and...

"Very bad breakfast, breakfast time was 7-9am to short, service ok, I wouldn’t go again"