2/10, Horrible
Michelle
Viatge en família
5 d’abr. de 2026
Què li ha agradat: Neteja
Què no li ha agradat: Personal i servei
The smell in the lobby is overwhelming. Such a heavy perfume if I could have found a room elsewhere, I would have. Fortunately, the smell was not as bad on the fourth floor, but you could still smell it in the room.
The pool hours are unreasonable.
For a hotel that has had a massive renovation there should not be peeling paint and dangling dry drywall in the hallways
The power went out, and there was no ambient emergency lighting. I’ve reported them to the fire marshal as this is a serious violation that could cause serious injury if someone had to make their way to a stairwell and exit. I did exit and upon arrival back to the hotel. No hotel employee could tell me where interior stairs were to get back up to my room. I will also be filing a complaint with the legal department for Marriott. They are lucky it was just a power outage with no reason to evacuate as people could have been seriously injured attempting to evacuate in pitch blackness with no lit exit signs or ambient emergency, lighting in hallways or stairwells.
I will never stay here again. Never have I been so disappointed and disgusted with a property.
Michelle
Estada d’1 nit (febr. 2026)
