2/10, Horrible
Rupak
Viatge en família
4 d’ag. de 2025
Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions
We had a 3 nights booking in their One Bedroom Villa with Private Pool at Villa Canggu by Plataran. However, we had a very bad experience to the extent that we had to make an alternate booking in the middle of the night and check out the very next morning.
1. The property is very poorly maintained
2. We could not sleep the entire night as the AC did not work at all.
3. The reception closes at 11 pm and there is no one except for the security guard whom you can reach out to incase you need anything.
4. The restaurant and in room dining shuts down at 9.30 pm and there is no food available after that.
5. There were a ton of geckos and gecko poop everywhere in the room including on the bed and the mosquito nets. We had a gecko jumping around right on the bed and another one crawling inside the mosquito net over the bed.
6. The bed linen was stained and dirty
7. Very old and dilapidated towels.
8. All the couches in the room were again very dirty and stained.
9. Poor quality toiletries.
10. The swimming pool in the Villa was dirty and full of filth. It seemed it had not been cleaned for ages.
11. Last but not the least, the property is located quite far off from Canggu center and in the middle of nowhere. While google map showed 17 mins to the beach, in reality it took us 50 mins to reach Canggu town center/ beach.
Rupak
Estada de 3 nits (jul. 2025)
