The X Hotel accepta animals de companyia?

Sí, en aquest allotjament es permeten els animals de companyia. Es cobra una taxa de 20 GBP per animal de companyia i per nit. No cal pagar cap taxa en el cas dels animals de servei.

A quina hora es fa el registre d'entrada a The X Hotel?

Hora d'inici del registre d'entrada: 16:00. Hora de finalització del registre d'entrada: en qualsevol moment. Es pot fer el registre d'entrada abans de l'horari establert. Cal abonar la taxa següent: 10 GBP (servei subjecte a disponibilitat).

A quina hora es fa el registre de sortida a The X Hotel?

Registre de sortida: 10:00. És possible fer una sortida tardana per 10 GBP (servei subjecte a disponibilitat).

On es troba The X Hotel?

Aquest hotel es troba a Hove, al bell mig de la ciutat, i a menys de 5 min a peu de les atraccions següents: Estàtua de la Pau i Platja de Brighton. Centre de Brighton i Moll de Brighton també són a menys de 2 km. Estació de Brighton és a 22 min a peu i Brighton (BSH-Estació de tren de Brighton), a 23 min.

The X Hotel Ressenyes, Ofertes i Fotos 2025

2/10, Horrible

Abdul

Viatge en família

24 d’ag. de 2025

Què li ha agradat: Comoditats

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

It appeared clean but stained carpets and bathroom floor. My wife also stepped onto a sharp peice of glass. Luckily it didnt get stuck in. The double bed was sinking into the ground from the headside. Had to place pillows on opposite end to sleep straight. Still it was like i was on a slide had the wall not stopped me sliding down. Im not sure for other rooms, they looked nice but if you get the ground floor rooms which sleep 4 people, its a terrible idea unless they fully refurbish. Even then its very suffocating and cramped. No handgel for bathroom, sockets are faulty and no soundproof walls or ceilings so could here people. The staff were smiley and im sure they were nice but didnt bother complaining as there was too much to say. Hotel was full so didnt count on an upgrade. I would avoid the ground floor rooms especially if you come as a family.

Estada de 2 nits (ag. 2025)

2/10, Horrible

Sophie

Viatge en grup

17 d’ag. de 2025

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

I had non stop problems with my stay with the X hotel - thought for Brighton it was reasonably priced with the room being for 5-6 people ‘DELUXE’ family room but when we arrived it was a box room with dangerous wobbly staircase we literally had to crawl up to get to a loft room where we had to crawl to the beds too. The beds were hard, 1 plug socket upstairs. Definitely NOT the room advertised we booked. The walls were half painted, dirt & dust all over the floors, a bathroom door that didn’t shut. A kitchen the width of my arm basically in a cupboard. It’s the most shocking room I’ve ever seen especially for the £300 price for 2 nights. On top of all that I was asked to pay multiple fees for ‘insurance’ and ‘breakage’ deposit. DO NOT put your card details outside of Expedia as Expedia mentions because they will start randomly charging your card. I was charged for the room again too so all in all around £650 was taken out of my account which set me back for my stay in Brighton. Eventually after many calls and hours later (ruining the whole of our first day in Brighton) they refunded the duplicate room rate but not the rest. Getting hold of any staff from this property is mission impossible. Even weeks before our stay unanswered questions and only automated message we had was when they wanted money. Never have I been so disgusted with a service & have put in a complaint as we should be refunded. Photos taken to prove all of this.

Estada de 2 nits (jul. 2025)

8/10, Bo

Tamsin

16 d’ag. de 2025

Què li ha agradat: Estat de l’allotjament i instal·lacions

Was a surprisingly pleasant stay at this hotel, i was worried after reading some of the reviews but it was actually a nice hotel, the bed was comfortable, the bedding was clean and smelled fresh, some areas of cleaning had been missed but it wasn't a problem for us. The decor was so interesting and was nice to stay in a hotel with a bit of personality.

Estada d’1 nit (ag. 2025)

6/10, Acceptable

Jo

10 d’ag. de 2025

Què li ha agradat: Personal i servei

We booked a last minute stay & needed a dog friendly place. Before we reached Brighton the hotel called & upgraded us to an apartment as they had a large stag party staying & we had children with us so they said it would be quieter. We got check in details sent by txt & had no problem finding the property & getting in. We never saw the hotel but the service & communication from them was very good. The apartment wasn’t very well stocked, there was only 1 cup for a hot drink for example. But we just needed a bed for the night & there was plenty of room. It was dated & may not be for everyone. Being right on the road it was fairly noisy but it was right by the beach & was a good location for us.

Estada d’1 nit (ag. 2025)

4/10, Deficient

Nafeesa

Viatge en parella

10 d’ag. de 2025

Què no li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions

The hotel was a self check in, didn’t provide all the information in one go. Lack of communication on their end when trying to check in, delayed response times/ignoring, etc. The room was small, not like the pictures, felt as if we were catfished, would not stay here again.

Estada de 3 nits (ag. 2025)

2/10, Horrible

Juan

Viatge en grup

28 de jul. de 2025

Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

The pictures on the website do not match in person. The room was too small and no amenities- no toilet paper, no soap, fridge not working, no cloak hanger. The room was not ready even though paid for early check in. The early check in was misleading and asked to pay extra payment on arrival. The hotel room is sub standard and health and safety risk. The room has poor lighting and too hot and expensive cost for the room. I would not even dare recommend this hotel. This is a scam.

Estada d’1 nit (jul. 2025)

2/10, Horrible

Calum

28 de jul. de 2025

Què no li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

£30 for early check in yet no code was issued until after 4pm. Holiday from hell

Estada d’1 nit (jul. 2025)

6/10, Acceptable

Emily

21 de jul. de 2025

Què no li ha agradat: Personal i servei

Nice stay. Close to the beach and everything.

Estada de 3 nits (maig 2025)

4/10, Deficient

Dion

Viatge en família

5 de jul. de 2025

It was understandable when we tried to cancel that the reservation was non-refundable. The irritation came in when after attempting to cancel, we continued to get check in information. And then, with that information, we found out there would have been more fees and additional requirements that were not in the listing. Again, after cancelling with Expedia, we received WhatsApp communication to checkin. Then received emails asking how was our stay. After trying to cancel, not checking in and not checking out. Poor experience with Expedia and the X Hotel.

Estada de 2 nits (jul. 2025)

2/10, Horrible

Ben

Viatge en família

27 de juny de 2025

Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions

After not having a key for our room, we waited 4 hours for locksmith to find it was a double and not twin as booked. Older siblings sharing a room. Would not give us alternative room so got a 3 hour train home. Ruined our weekend

Estada d’1 nit (juny 2025)

8/10, Bo

garry

19 de juny de 2025

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Estada de 2 nits (juny 2025)

2/10, Horrible

Pascale

19 de juny de 2025

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comoditat de l’habitació

Only good thing was the man on the desk checking us in, otherwise I can’t say I’ll stay here again. There must be nice rooms downstairs but upstairs felt like nobody cares about them as they’re cheaper rooms, don’t think anyone’s given the room a proper clean in a while as there was fresh bedding

Estada d’1 nit (juny 2025)

4/10, Deficient

Colin

17 de juny de 2025

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

mouldy bathroom could'nt use it had to use friends room! how can check in take 40 minutes ! shame about this place is its a dump but in the perfect spot. i would'nt reccomend this hotel to a dead rodent, they have even left this place

Estada de 2 nits (juny 2025)

10/10, Excel·lent

Mark

17 de juny de 2025

Estada de 4 nits (juny 2025)

10/10, Excel·lent

Jeda

Viatge en família

16 de juny de 2025

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

We love this hotel so much.

Estada d’1 nit (juny 2025)

4/10, Deficient

Michael

15 de juny de 2025

Estada d’1 nit (juny 2025)

2/10, Horrible

Dionne

15 de juny de 2025

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

The check in process took all week to navigate. Lots of forms and only a whatspp group. The website on line booking form did not work. The hotel is tired, frightening and very very dirty. Never stay there again

Estada d’1 nit (juny 2025)

4/10, Deficient

Ellen

Viatge en família

14 de juny de 2025

Què li ha agradat: Personal i servei

Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions

Didn't look like the pictures online. Peeling wallpaper, general unkempt vibe to the room, and also the room seemed to be on a slope. The door to our room wouldn't fully close. Awkward way of getting in and out of the room (the keys were tied to the door), facilities listed on the ad for the hotel just straight up weren't there. The view from the window was just a blank wall. The man at reception was very friendly and helpful though so they're doing something right.

Estada de 2 nits (juny 2025)

2/10, Horrible

Nicholas

11 de juny de 2025

I was on a short trip with my partner we had not been on vacation for over two years I thought this place was nice as the pictures on the website look amazing and showed rooms with a balcony under the superior double room tab . Leading up to my arrival I was bombarded with Wassap messages saying I needed to pay an extra fee for what I’m still unaware for what ..on my arrival I asked about the room with balcony and was told they don’t have rooms with balcony’s when I challenged that I asked for that the staff laughed at me . As well the room was terrible . The first night I tried to shower and the water literally dribbled out the shower head so could not shower even though I had been travelling from another country since 4am . As well I had requested a room with a bath tub and I got a room with a tub but no plug to actually plug the drain . The staff while cleaning the same afternoon were so noisy in the corridors basically from 3pm to 6pm it was loud and annoying when I approached theme staff aswell they said it is not noisy am and I said no the hotel is not noisy you the staff are they also looked at me in amazement . Please avoid I promise you I want my money back it was so terrible honestly please avoid at all costs .

Cigarette butts on the rotting window cile

Estada de 2 nits (juny 2025)

2/10, Horrible

Agnieszka

Viatge de negocis

10 de juny de 2025

Què no li ha agradat: Personal i servei, comoditat de l’habitació

Scam

I didn’t stay at the end Couldn’t get in contact with anyone The hotel is a scam Charging extra hidden cost of £80 on top of the £50 for the room after you paid the £50

Estada d’1 nit (juny 2025)

2/10, Horrible

Owen

31 de maig de 2025

Què no li ha agradat: Neteja, estat de l’allotjament i instal·lacions i comoditat de l’habitació

Pictures looked nice we just needed a one night stay. We booked through hotels.com and had receipts and confirmation. We had a call an hour later from the hotel saying we have not paid and need to pay again, they said we needed to go there and pay them manually, the receptionist was very rude on the phone. After sending all receipts to them they said they would send code to get into the hotel (as self checkin). We we arrived at 8pm we had no code. We spent 45 minutes outside the hotel ringing/ texting the numbers provided to get our code to enter the hotel. Nothing. After 50 minutes another resident turned up who let us into the corridor, he managed to get hold of the owner for us and gave us our codes. We still received nothing from her. When we got into the room it was filthy. Dirt on absolutely everywall and skirting boards. I would not recommend this hotel to anyone. We’ve still not had any form of contact from the owner and when hotels.com spoke to her she told them we was met by the receptionist after waiting 45minutes (it was another resident).

Estada d’1 nit (maig 2025)

2/10, Horrible

Thi

Viatge en família

30 de maig de 2025

Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

I would not stay again as it was very misleading on the website. The room is not what was advertised so disappointed , No reception or staff member to speak to. The beds so uncomfortable to asleep on. Bedsheets wasn’t clean. I had ridiculous noise levels during the night which caused lots of unpleasant noise my children can’t falling asleep well.

Estada d’1 nit (maig 2025)

6/10, Acceptable

Viatger verificat

25 de maig de 2025

Què li ha agradat: Personal i servei

Què no li ha agradat: Estat de l’allotjament i instal·lacions, comoditat de l’habitació

Ok for the money

Friendly welcome and very easy to check in and access the property. our particular room was very run down decor wise even for the cheap price that we paid. If your looking for a bed for the night then great but if it’s nice accommodation that your looking for then this isn’t the one .

Estada d’1 nit (maig 2025)

4/10, Deficient

Stephanie

20 de maig de 2025

Què no li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Estada d’1 nit (maig 2025)

2/10, Horrible

Faryad

19 de maig de 2025

Què no li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

The receptionist was so rude

Estada d’1 nit (maig 2025)

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Animals de companyia