Hotels a Highlands, White Plains

"The carpet floor in my room was so dirty my son’s knees turned black while playing on it. There was a wet spot on front of the bathroom and when I put a towel on it the towel Absorbed a nasty brown liquid. The staff is nice the area is cool but they REALLY don’t clean that well. My son is autistic so when he settled I was forced to stay my time but that was inexcusable for the amount I paid per night. I am extremely unsatisfied and feel like I over paid."

"Clean room & hotel. Friendly staff"

"Great staff!!! Nice, clean, comfortable room. Room was definitely small but the extra little touches made up for it. Quiet but convenient street that felt safe. No restaurant on site but plenty of places within walking distance and their in house 'store' was well stocked. Room was a little warm the first night but once the AC kicked in it was fine. Would stay here again! Really great staff!!!"

"."

"It was okay "

"The entire hotel reeked of cigarette and marijuana smoke. We had a non-smoking room, but the smoke seeped through every crack around the door. There was a boisterous party in an adjacent room that kept us awake well past 1 AM in spite of contacting the front desk more than once. The mattress was very thin and hard and there were cigarette burns all over the bathroom counter. The property is pretty nice since it's new, but it'll be rundown in no time. Do yourself a favor and stay someplace else."

"It was bery pleasant and clean bearly interact with the staff near by closed to food place"

"The hotel is very good, especially considering its location in the Bronx. It has very easy access to public transportation, which is a big plus. My only issue was with the room temperature—the room was quite hot, and although the air conditioning was set to 62°F, it did not seem to cool properly. Additionally, I found it unnecessary that guests receive a phone call at 10 a.m. to remind them that check-out is at 11 a.m. Overall, a good stay, but a few small improvements would make it even better."

"Only thing I didn’t like was that you had to run the shower for like 15 mins"

"Nice hotel and accomodations at an affordable price."

"size of the room was small, and the staff was working late and you could hear banging and cleaning going on at 2 a.m. Other than that no problems."

"Parking was secured. Staff friendly AC was good room was very clean and nice. "

"The staff at breakfast would serve the coffee once and rarely came to fill up the cups unless we asked. I feel that there is staff shortage."

"Room was very clean! All hotel staff were professional, kind and helpful. Ray from the front desk went above and beyond and was exceptional!!! I had no issues using the provided shuttle to LGA. I would definitely stay here again!"

"89 degrees out and no a/c. Toilet wasn’t secured/rocked. Horrible stay"

"Excellent emplacement , vue magnifique et personnel au top. Petit déjeuner industriel ."

"Clean room, decent breakfast and nice staff "

"Ich war sehr positiv überrascht von diesem "Kapsel-Hostel". Die Ankunft, der Check-in und auch mein Zimmer/die kleine Kapsel waren sehr sauber. Ebenso die Badräume im Zimmer selbst auch im Flur. Für mich war die Geräumigkeit samt Gepäck vollkommen ausreichend für einen Trip in New York. Gut gelegen, ca. 500m bis zur Ubahn, Central Park direkt gegenüber. Eine preiswerte Bleibe für einen Citytrip. Morgens gab's Bagels, Obst, Kaffee und Tee gratis als Frühstück. Ich kann es sehr weiterempfehlen."