Handlebar

Was so excited about this resort! We looked at the calendar before booking! Sadly most the events listed did not happen. The towel hut lady was very rude and hateful accusing us of using more than 1 towel per person a day, the day before, we spent the whole day before at the beach! We did get to go to s’more night! The same towel lady was doing it, she was complaining the whole time about having to do it! Also not very clean as everyone one was touching the marshmallows to grab their own! We booked for the end of summer pool party with the beach ball drop, we were not told it was canceled after waiting 4 hours we had to go ask about it! Just to be told it was canceled our children were heart broken! The smell of weed was very strong when reported to the front desk we were basically told oh well, why have rules if your not going to in force them. The best part of our stay was the beach! The beach bar is staffed and will come to you on the beach! Sadly after this stay I don’t foresee us staying here again!

The resort overall is beautiful, with plenty of amenities to enjoy. The pools are gorgeous, and having direct access to the beach was definitely a highlight of our stay. The room was okay overall, but there were a couple of issues. The bathroom had a strange smell, and unfortunately, the mattress was uncomfortable, which made it difficult to get a good night’s sleep. Overall, we enjoyed the resort and its amenities, but the room could use some improvements.