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"The staff made this worth staying at. We were in town for a soccer tournament and it was just me and my kids. The front desk staff were so kind and helpful. When out of towels in the pool, he personally brought in the number of towels we needed for our large group. The women at the front were great with my needy kids and so kind when something was sadly not working. The only downfall was the elevator broke the second day and the pool had to close early one night because of a minor cut from a...

"The staff were extremely helpful and friendly. The breakfast was good. The room was what we needed. "

"The first room we were given had a broken TV. The second room had a broken sink drain, shower drain andbthe TV had pixel lines running vertically every 1 inch. Internet speed was slow and TV only had about 4 channels. Thankfully i brought a HDMI so I could share my phone screen. One male staff member was very cordial but the rest were lazy, worthless and did not understand English well. I refilled the coffee and hot water urns both mornings at the sub par breakfast. The staff were to lazy to...

"The room was great. The staff is very friendly. Breakfast was great. I wish I had more time to use the fitness center because it was waaaaay better than one might find in other hotels. Of course, the hotel is in the heart of Boone."

"We liked everything about this hotel-clean, ample parking, friendly staff, great breakfast, my only negative was that the room was a bit cramped. Would stay here again."

"The property is dated, the room was clean other than the lamp shades need dusted. The front desk gentleman was friendly. Property was kept up and the location is excellent. Within walking distance of restaurants. Grocery store about 2 minutes away by car. I would definitely stay again."

"Very clean, great bed and friendly staff. Spent 2 nights there while at Merle Fest and couldn't have asked for more."

"This is a real no-frills hotel. Staff isn't fluent in English and the entire facility is really dated. Rooms are sparse and more suited to migrant workers instead of travelers. The breakfast consisted of bagels and white bread and a selection of three dry cereals. The parking lot was strewed with building materials and yellow crime scene tape. I'm not sure where the photos were taken, but they don't reflect the current facility. This is a noisy location."

"Awesome staff!"

"Coffee was EXCELLENT. Breakfast was fresh and filling. Although the property could use some upgrades (carpet, paint) the room was clean and well equipped. Staff were very personable."

"Great hospitality! Wonderful breakfast. Very quiet room. "

"Don’t be greedy with the cookies"

"It was "

"The room was not like advertised. It was older, not as “fresh” as the pictures. There was no tv for the remote. I was going to call the front desk to let them know but when I picked up the phone, it wasn’t even plugged in to anything. A few of the outlets didn’t work. The sink was slow draining. The front of the fridge was dirty. But the room was mostly clean and the bed was comfortable. The staff was friendly. The lobby was clean. "

"C"

"The breakfast was the best………"

"Great place. Marriott keeps the standards to its reputation. everything was great"

"We enjoyed our one night stay in a cute cabin at Swiss Mountain Village. The cabin was clean. It was a nice change from staying in hotels. Was very quiet."