"I'm not sure how this hotel had so many 4 star reviews. Let me start with the positives. The staff was kind and the bed was super comfortable and it had A/C. Unfortunately, that's where it ends. The hotel is so dark, drab and outdated. There were no amenities. No free secure WiFi, no safe, no mini fridge, no microwave, not even tissues. The one chair in the room was uncomfortable. There were no drawers for clothes, just an awkward piece of furniture for hanging a few items. The location was a...

"The location was good. My only recommendation is that when people book through Expedia that you tell them that they need to see staff to register, they cannot do it through the kiosks in the lobby."

"Lift for wheelchair from entrance to level 0 not working. Not enough towels. Breakfast not included"

"👍"

"Okay hotel for overnight stay"

"We did not even look inside the room. The staff was not available to cancel the reservation could not be found. And the property was so dirty on the outside of the building that was all you needed to get a idea of the hotel it was loaded with fast food garbage piled up in front of the office and scattered all over . We stayed all over Scotland and it didn’t matter how old a place was it was clean and maintained. Expedia should be embarrassed to have them on the website and with a great rating so...

"The singing cook was the best part of the stay! Lol 😆"

"The room was clean and breakfast was well set up. The odd thing was check in. The person seemed confused. One person was at the wrong east Kilbride premiere inn. WE DID THE SAME THING! Beware- there are THREE East Kilbride Premiere Inns! Also, another client was given keys to a room that was already in use. Some name confusion. I just passed my passport to the check in person! It’s an odd location. The restaurant nearby is closed. Thankfully there is an inhouse restaurant. It’s also strange...