"Great hotel, however night staff need a little more training "

"Was perfect for one night for Oasis concert. Breakfast was lovely."

"Excellent few days spent relaxing"

"Attended a wedding at Hensol Castle and stayed the night at The Vale. The shuttle buses between both venues offer a great service. The room was lovely and had everything you would need. And the bed was huge! I didn’t get the chance to eat at the Vale but my family did the night before and said food was great. "

"My daughter and I spent four nights there in August. Really good selection of food for breakfast. Lovely good sized room. I was pleased to see the soap dispensers in the bathroom which I prefer to the little bottles left in some hotels which are never enough. Our room was only a few doors away from the main rooms where wedding receptions and parties were held every day. Amazingly we couldnt hear it in our room. I loved the location of the hotel. It is just a short walk from the town centre and...

"Comfortable. Clean. Quiet. Didn't use the bar or restaurant as it was a flying visit "

"Rooms clean and tea/coffee facilities available. Food first class, 3 star hotel, i would give it 5. Been several times, never been disappointed. All the staff make you feel welcome. One of my favourite hotels. "

"The location was really convenient to parts of the city. The staff are nice and accommodating for any needs that may occur."