Cerca hotels a Kohala Sud

"I love this property"

"Pool was pre packed"

"I have been here once before. It’s a lovely property and the staff is great. What is unfortunate is that they changed their food/coffee. They used to have a little coffee bar where you were able to get great drinks such as matcha and they had a great restaurant. They have changed the restaurant and the food is not as great. Also very overpriced for the quality of food you’re getting. It’s better to go off property for food. They did great renovations but we had to call someone to come clean the...

"Food in the restaurant and bar was great. Only complaint"

"Room is clean, comfortable bed and pillows. Close to the waterfront for dinning and coffee. Be prepared to pay for $25 resort fee and $25 parking fee if you have a car."

"Check in was slow about 20min with the agent. Didn't get my rooms till 15-30mins after check in time. Mind you check out is 10am. Female at Kona pool bar was rude. And they automatically add tip there for horrible customer service. Kona pool slide was broken the whole time. Only 1 tram was running so service was so slow. We normally love it here but this time was very different. Seems like the employees just dont care anymore. Very disappointing cause prices only increased."

"The resort rooms are on the small side and they have microwaves available but you need to request (no information offered at check in). They clean only every 5th day but give towels on request. Restaurant closes at 9 PM and very limited choices. But the pool is great and lots to do nearby. It is worth paying for beach view--partial view is basically none at all. The small beach is nice. Best place for breakfast inside is King's Coffee--open early with excellent choices and great lattes."

"Great place to be with family and young children."

"Great place to stay in."

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"Such a beautiful place to stay! Walking into the hotel and seeing the blue Pacific Ocean right in front of you was breathtaking. The hotel had gorgeous gardens all around the property. We enjoyed the complimentary snorkel equipment on the final day. The room service twice a day will definitely spoil you!"

"Clean and large rooms. Beach front. Nice open lobby. Pleasant staff"

"Incredible place. A ++"

"It was ideal!"

"Something was biting me every night. I don’t think it was bedbugs but it was miserable"

"Excellent property and staff. Food was mediocre at best."

"The room was cleaned but sand was never really swept off our floor completely, and we don't think they changed our sheets as it felt like there was sand in our sheets always. Our soap was never refilled during our entire week stay. There was a lot of variety in the breakfast but some odd choices. Mostly spam every morning with premade omelets. They had chicken strips one morning. There were cereal options, toast, bagels, English muffins, cinnamon rolls, and yogurt every day. Pancake...

"It was a 9 out 10 the only thing was the parking guest can only park in parking stalls without numbers because there’s residence that live there so finding a parking spot with no number is slim pickings but besides that the place is amazing kitchen was perfect. Everything we needed room was a 10 beautiful property had an amazing time. Quiet not a place for small kids real relaxed would stay there again no questions asked"