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"Beautiful comfortable room with view of the woods and lake outlet"

"Wonderful facility, will stay again. "

"staff very welcoming, room very comfortable, breakfast had a great variety of choices. "

"Very nice rooms! Spacious, high ceilings which give the room a bigger feel, and the bathroom is super nice and very clean. Will be staying here again without a doubt. I also left an item behind and they retrieved the item for me and sent it to my house. Very helpful staff. "

"Rooms are spacious and the rates are reasonable. The staff is friendly and very helpful"

"Daniel is the best! He is so kind, and goes out of his way to be helpful"

"Toni was great on our check-in. She was so helpful and accommodating as we had a toddler. The rooms were clean and the beds were comfortable. Will definitely stay here again!"

"Clean room. Will stay next time I’m going to NY."

"Room was spotless and staff were very courteous and friendly! "

"Easy process, clean room, quite hotel"

"Our room was very nice and well cleaned when we were there. The restaurant was fabulous, and the staff at our arrival was very nice and helpful. Unfortunately the person who checked us out was not nearly as friendly or helpful. "

"Everything about our visit was excellent. The staff worked hard to make sure initial issues with the breakfast bar were solved and that extra was provided definitely would stay again"

"I will never stay anywhere else when working in Rochester. Dog friendly, lot of us construction workers and all friendly, neat, and quiet. Breakfast usually out early which is absolutely amazing when you need to be on a site before 7am. Breakfast is fantastic, rooms perfect for business traveler or couples. Easy access, Planet Fitness walking across lawn, washer avail at hotel. Overall a 10 out of 10 for this type of travel!"

"The breakfast was fresh and tasty. Staff was friendly and helpful. Pool didn't disappoint, perfect temperature. "

"I had an absolutely wonderful stay at this resort! From the moment I arrived, the staff made me feel welcomed and well cared for. The property itself is stunning — beautifully maintained grounds, spacious rooms, and breathtaking views that instantly put you in vacation mode. The service was outstanding: every request was handled with a smile, and the team went above and beyond to make my experience special. The dining options were excellent, offering a variety of fresh, delicious meals with...

"Hotel is always clean. Staff is always welcoming and the food is always great. "

"Staff is always helpful "

"A wonderful time at a spectacular place. A lot of history at the Sutherland very nice place on a wonderful location "

"The room was nice, clean, and comfortable."

"Staff very friendly and helpful. Felt very safe there"