Cerca hotels a Cheshire West i Chester

"There was an issue at check in regarding our family room whereby the expedia booking info hadn't pulled through correctly to the hotel. I would recommend emailing the hotel after booking to reconfirm everything. The family room was a decent size, although towels were stained and the free mini's were half used. The pool facilities were lovely. The pool was a little chilly, but jacuzzi very nice and warm."

"I’d booked for a room in the Queens Wing however was given a room in the Kings wing. The room was quite dated, the carpet was old and lots of wear and tear. The room and corridors were musty smelling. The reception and bar area have been refurbished since my last visit however the rest of the hotel still needs work!"

"Amazing and super friendly staff"

"Great stay. Perfect location. Staff super friendly and helpful. Breakfast was spot on. Would definitely stay again."

"Room was clean, staff were friendly, breakfast buffet was good."

"We enjoyed our stay at this hotel. Great location and staff were all very friendly and helpful. The luggage storage facility was great for both pre and post check in. Will stay again when next in Chester if the price is right"

"The hotel overall was good, it was clean and the staff where good. The room was clean, and the bathroom was clean. The bed was terrible, creaking bed/headboard, the pillows offered no support and the mattress was uncomfortable. Bar was good, breakfast was really good."

"The hotel was lovely and clean"

"Beautiful room the brilliant evening meal and breakfast"

"Quirky nature of the hotel"

"I was offered an upgrade from a classic double to a feature double (for an extra £30pn) which I took. It was in the old part of the hotel. The room was very cold as the radiators were not working. I enquired at reception and was told that they would speak to someone to see if it could be sorted. A little while later an electric heater was delivered to the room which did not work and another was requested. This only managed to heat the bedroom while the bathroom remained cold. The window next to...

"Great location only a few minutes walk from centre. Reception staff friendly and helpful. Quiet rooms, good size with comfy bed. Wouldn’t recommend the off site parking that’s recommended by the hotel, very tight parking spaces. Would definitely recommend and would stay again."

"Brand new modern bathrooms with powerful shower. Room a bit dated but they are working on it. Staff are lovely there is even a pool."