Cerca hotels a Cheshire West i Chester

"Amazing staff fantastic stay! Pool and spa facilities were spot on! Thank you"

"The location is perfect. Very easy to walk into the centre and with plenty of amenities nearby. The staff are excellent. Very friendly and happy to help. New hotel so modern, light and comfortable rooms."

"Food orders , Breakfast and dinner food wasn’t the best Breakfast was 4 out of 10 and my meal at dinner was Disappointing brought me the wrong meal first the had to wait and when it came for what I payed it was not good "

"Outstanding Hotel and amenities door men and breakfast staff can't do enough for you. The reception team are not quite as good! However, we had an amazing stay."

"Excellent hotel. Comfortable rooms and good gym. "

"Clean snd goid breakfast choice."

"The staff are a mix of fabulous and awful - some were so helpful and efficient and could not do enough but others were rather rude and snappy. The whole place needs a bit of TLC - wonderful beautiful building with some fabulous public rooms, statues and artwork but needs a good clean for example cobwebs and dust everywhere, chipped and peeling paint. The outside area is filthy - get a jetwash and clean it down - cushions on outside furniture yuck. The outside area in the second building...

" There was no storage for some clothing items. pants, socks, t shirts etc. There was no window opening presumably due to safety reasons and the air conditioning was very difficult to set correctly."

"Very helpful and professional staff Excellent swimming pool and gym"

"Tv remote did not work. Breakfast supplies not replenished for quite a time after a large group consumed most of them. Room service failed to make up bed or replace used coffee cups. Who knows what else they failed to clean. Room generally felt tired."

"I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. "

"Breakfast very good with seating in restaurant. "

"This is our second visit to this hotel and we will return next time we are in Chester. The location with the Park & Ride next door is very handy for visiting the city. The large on site parking is ideal. Food purchased was very good. The pool of course is a bonus. All members of staff we met from the receptionists to the room attendants were friendly and professional. The only thing missing was a fridge in the room."

"Defo recommend"

"Could not fault it!"

"Perfect for an overnight stay - room was a good size and nice and clean…the wee treats in room were an added bonus!"

"Gorgeous hotel in spacious, well maintained grounds. The staff were very friendly and helpful and the room was clean and the bed extremely comfortable."

"A very nice room which could probably do with an update. Very comfortable bed. Quite noisy in the evenings with comings and goings from the pub next door, but not too bad. Staff were very pleasant and helpful."

"No issues, seamless registration, front of house staff are great - room lovely and clean, hotel at Junction of M56 and easy access to Warrington / Runcorn"

"Breakfast was terrible value. it was offered as a continental breakfast but what actually came were offerings that did not include and cheese or ham or even a boiled egg. My husband discussed it the manager. There is a new menu on its way.Staff were all very friendly.There just seemed to be fewer around than on previous stays over the years.in general the hotel is in a great location. Short walk into centre of Chester, great parking under the hotel for £20 per night. Just think the rooms are...