6/10
The view from the hotel was exceptional but that may be the only thing that I really liked about the hotel.
The furnitures in the room and in shared areas were pretty nasty with visible stains. Shower in the hotel had only half of the door so water splashed everywhere. Hallways were dark and had no AC.
Breakfast that was included with the room was great with different variety of foods but a girl staff told my mother-in-law and I that we can’t come down to the breakfast twice in one day. She spoke in Vietnamese which I do not understand so my mother-in-law had to translate for me. I was frustrated with what she had done because no where in the hotel guidelines said that we can’t come back to the breakfast twice in one day. We came back when the breakfast was still going on so I don’t know why it’s an issue. I think for an up and coming hotel, they should not do such a thing to a paying customer when all other things in the hotel are just mid. Disappointed with the customer service. Will not book this hotel if I every visit Da Nang again.
Yui
Estada de 4 nits (maig 2025)
