Viatges Comtat de Person

This is my first review after staying here now 4x over the last 2 yrs. Overall I’m satisfied and continue to book here because it’s convenient to Duke and costs less than other options that are that close. Positives include the rooms are decent/clean, the cleaning staff is friendly and do a good job. Parking is free. My dislikes include the intense perfume smell in the lobby — à la a giant plug-in. For people like me who have issues with artificial fragrances, it’s very off-putting. Aesthetically, it’s odd for a hotel in the Millennium brand — kind of dingy and dirty-looking (its actually clean but looks like it might not be) with no real “look” to it; carpet styles differ from floor to floor with what is presumably the older style bleach? stained. The elevators range from a bit unkempt to gnarly. The staff woman who checked me in this time was not friendly or welcoming. She apparently could not find a reservation under my name. After I showed her my Expedia confirm #, she left to the back office, came back (said nothing) kept looking at her screen with a quizzical expression…then gave me my room key. The next day when I was making a midday pit stop to my room, my keys wouldn’t work. Thankfully a cleaning staff let me in. I later went to the front desk to tell them, and that staff person said it was because the reservation had only been enabled for 1 day. My confirmation clearly showed it was for 3 days, so why the original person only enabled it for 1 is just odd.

Clean room,great staff The walls were thin you could hear the crying baby two doors down like they were in the same room

I was in the area to attend events associated with North Carolina Central University (NCCU) Homecoming. As the host hotel for such a significant university event, I expected a much higher standard of accommodations, service, and overall guest experience. Unfortunately, my stay fell well below those expectations and was not worth the approximately $300 I paid. One of the most frustrating issues was the apparent clog in the bathroom drainage system. The sink backed up, and when I took a shower, the water failed to drain properly, leaving standing water around my ankles. This was an unpleasant and unacceptable experience, particularly at a hotel charging such a premium rate. Guests should not have to deal with basic plumbing problems that interfere with their ability to use the bathroom comfortably and hygienically. What made this experience even more disappointing was that I stayed at a Hilton hotel the night before and paid half the price. Despite the lower cost, the Hilton room was more spacious and included a full-sized refrigerator and a sink. The accommodations offered a much better overall experience and value for the money. It is concerning that a hotel charging nearly twice as much would provide a room that felt less comfortable and appeared to be in need of significant improvement.