Viatges a Balloch

Fab modern hotel with a cool vibe.. rooms simple but everything u need & good size…. Staff very helpful when asking for anything… restaurant in room was great

This is the second visit to Dakota Eurocentral. It’s a lovely, cosy, moody (the decor not the staff) hotel, well situated between Glasgow and Edinburgh. Easy going, relaxed vibe. Lovely staff who are very helpful. We had an issue with our room, as we arrived amidst a storm and there was a rattle from the cladding outside our window all night and most of the next day. We spoke to receptionist early afternoon, who said she would look into it, but it may have been forgotten. We spoke with different staff early evening and it was sorted immediately. Room changed with minimal hassle. We should have just asked for a room change asap on discovering the issue as staff there are very approachable and willing to help. We haven’t eaten there as the gf options are limited but had some drinks in the bar and the “whisky person” gave my husband some great recommendations and me a great recommendation on wine. Again vibe very relaxed and not stuffy at all. The rooms (we were in two), are beautifully decorated. Wood work a little tired in places but we had everything we wanted/needed for a 2 night break. Well done Dakota Eurocentral.

We booked two rooms expecting them to be interconnected but only told there were none on arrival. Then, no water in the rooms for close to two days. Not an ideal situation for a family of five with little children.