Troba hotels a Parc Babe Ruth, Gallup i rodalia

"Unfortunately, we did not have a good experience with El Rancho. Upon arrival, the AC in our room was broken- we witnessed an HVAC repairman working and decided to go to dinner at the hotel while it was being fixed. Dinner was fine- slow service and wrong order, but not the worst. When we returned to the room, the AC was still broken. El Rancho switched our room, however, the AC in the new room(s) offered to us was still broken (84-86 degrees). When we told them we couldn’t stay in the rooms,...

"So this hotel was very clean, comfortable and the breakfast was great. I would love to give it five stars. The problem came when the fire alarm went off at 2:50 am and then again three more times between then and 4:00 am. We had just arrived that evening and then had an early start with an 8 hour drive the next day. Needless to say, we did not get any rest. I understand that these things happen. I guess the issue I have is that I reached out to the hotel and really only got an "I'm sorry."...

"Easy check in, staff was friendly, helpful and amazing. Room was spacious, clean and quiet. Bed was comfortable and pillows were amazing, I need them for home. Love the late check out. They even texted after I got in my room to make sure everything was OK and they were there if I needed anything. Check out also super easy. 10 out of 10, would recommend. Will stay again when traveling to and from CA to CO."

"Clean and Comfy"

"Dirty room dirty blankets only one towel"

"I CALLED WEDNESDAY BEFORE MY FRIDAY CHECK IN. WAS TOLD YES BOTH MY ROOMS WERE CANCELLED. THEN SATURDAY MY BANK CARD WAS CHARGED FOR BOTH ROOMS AND BOTH DAYS. PLUS AN ADDITIONAL $160.00 +$2.50. FOR WHAT I DONT KNOW. THE REPRESENTIVE AT EXPEDIA WAS EXCELLENT. SHE CALLED SLEEP INN IN GALLUP NW AND TALKED TO ERIC AT THE FRONT DESK FOR ME. SHE WAS ABLE TO GET THEM TO SAY THEY WOULD GIVE ME A REFUND. IN 5 TO 10 BUSINESS DAYS OF COURSE."

"Expensive for a subpar room. Beds only had 3 pillows, microwave didn't work. Breakfast was not included for the expensive price and when we looked at it before leaving it was very small with only 1 option. They have small snacks for purchase and the price for the snacks was insane. We spent 35$ on 2 microwave pizzas, an energy drink and m&ms. (Only to find the microwave didn't even work."

"The staff was very nice. The housekeepers were great as they provided extra towels for the kids"

"Clean, quiet and good location. Nice breakfast, and staff were friendly and helpful."

"We were notified at check in the elevator was out of service after we had booked and paid online we had 2 babies 2 kids and all our belongings we had to lug us 4 flights of stairs with no help we would like a refund"

"Property was off the path so it was quiet. Next to some dining options with a gas station in the same lot. Felt safe and every staff member I had an encounter with was helpful and courteous!"

"We had a restful and enjoyable stay here."

"Area was good. Property was clean. Room was nice. Lots of parking. Friendly staff. No elevators, air conditioning was noisy even on low. Could hear neighbors loud TV thru the wall at 2am. Pet friendly area located near dumpsters (smelly) had no grass, no bags, no trash can"

"Estan limpios los cuartos y el personal muy amable"

"The room smelled of mildew and was in bad need of refurbishment"

"This was the stinkiest hotel I ever stayed at. Decades of renovations have not kept up this property.The bed sheets were clean and bed was comfortable, but breakfast is powdered eggs, broken toaster. Thin walls and discourteous travelers kept me up all night. The metal art statues in their lobby are worth a visit to the hotel just to see. But stay elsewhere."

"Check in person was very nice. You get what you pay for. Beds were wall to wall (a/c unit on top of one bed). Door had previously been kicked in so none of the locks worked right. When we showed up to our room the door was sitting wide open - which caused some obvious concern... however the property felt safe and the staff was nice."