Absolutely Terrible Experience, would Not Recommend. I rarely leave negative reviews, but my family’s stay at this hotel was beyond disappointing. For $215 a night, I expected at least basic cleanliness and functionality, but this was far from the case.
Upon arrival, we discovered that the pull-out bed’s sheets had moderate-sized blood smears. When we called reception, instead of offering us a new room or sending someone to fix the problem, they told us to come down ourselves to get clean sheets. That set the tone for the stay.
When we tried to take a shower, the handle literally came off as we rotated it to start the water. None of the electrical outlets in the room worked, leaving us unable to charge our devices despite trying multiple outlets.
The hallways had a very odd, unpleasant smell. Breakfast was equally disappointing, I’ve had the same basic choices at other hotels, but here, the quality was terrible. The waffle batter was watered down, and when I questioned it, I was told “it’s normal.” Shortly after eating the waffles, my entire family experienced stomach problems.
I understand this is not a luxury hotel, but the least they can do is provide basic cleanliness, working amenities, and safe, decent-quality food. For the price we paid, we should have had a working shower, clean sheets provided to us (not the other way around), functioning outlets, and breakfast that wouldn’t make us sick.
I will not be staying here again and strongly suggest others look elsewher