"We have over 60 stamps collected this year and have been a Hotel.Com gold for the past 3 years. Hakone Hotel TEN-Yu has been the very first to offer the upgrade room where available benefit as a Gold member. Thank you for that. The Hotel itself is amazing. The Suite Room with private onsen is breathtaking. Buffet breakfast is excellent. Thanks all the staff for working over Christmas. We didn't have a chance to experience the Yunessun but it looked fun. "

"Great resort and experience. Highly recommend!"

"Great meal"

"Very nice hotel with great services and at the great location"

"鎌倉駅に近く周りにもショップがたくさんあり、便利です。"

"We're so glad we stayed here for our first Roykan experience. We booked a villa and had an indoor + outdoor private onsen to use when we needed. The staff were amazing, check in wad a breeze and all our meals were excellent. "

"No es un hotel 5 estrellas, pero definitivamente si regreso a Hakone regresaría a ese hotel, todo el personal fue muy amable, trataban de ayudar y resolver todo lo que preguntábamos, nos ayudaron con el transporte y auxiliaron de cómo hacer un tour, tienen onsen privado, 10/10"

"Very short walk from the Yumoto station, staff were kind and helpful, clean room, breakfast buffet was wonderful, we enjoyed the onsen. Everything was great. We’ll definitely stay there again. "