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"The staff is not helpful unless you are Japanese, they had cross contamination with mangos and I had a terrible allergic reaction and they laughed in my face. They don’t have luggage carts on the first floor where you arrive - they do not help with anything at all. Our shower did not work and they didn’t care - the paint was peeling in the bathroom and the lobby chairs where gross and stained"

"Conveniently located beside the station and malls with many food and shopping options. It makes the ended a day spent in the theme park very manageable in terms of not having to travel far out for food. It also makes waking up easy as we do not have to wake up extra early to travel to usj."

"宿泊中に子どもが熱を出しましたが、体温計、冷えピタやアイスノンをすぐに提供してくださいました。ありがとうございました。 近くの薬局についてはCITY WALK内のマツキヨで10時開店なので、小さい子どもとも旅行には薬など持参するのが良いなと学習しました。"

"Tolles Zimmer - bequemes Bett- tolle Dusche mit Speed! Nettes Personal und unten ein Lawson drin"

"very good"

"ラウンジ利用付きの最上階のGRACEルーム 宿泊。部屋は広くて清潔で、こちら以上に快適に過ごせたホテルは無い。洗面台が二つあるのもいい。本当に最高だった。 朝食も種類豊富で海鮮丼とかもある。フレンチトーストが個人的にはめちゃくちゃ美味しかった。また泊まります。"

"Great place! Staff was above and beyond helpful and friendly. Wish we could have used the pool with our 2 year old but otherwise enjoyed our stay!"

"Clean room, friendly staff"

"."

"洗面台の照明がLEDではないので熱かったです"

"新世界で串カツとビールを食べて酔い覚ましで歩くのに良い距離にホテルはありました。 スタッフの対応も丁寧で、部屋着がないと聞いていましたが、フロントでガウンを渡してもらえるので問題なし。家族4人で泊まるには十分な広さで清潔感もあり、おまけにリーズナブル。最高でした。"

"Breakfast is served on both Level 2 and Level 20. However, the breakfast on Level 2 was very basic and did not meet the standard I would have expected after paying an additional US$35 for breakfast. I booked my stay through Expedia, and the hotel staff informed me that guests who purchase breakfast through Expedia are assigned to the Level 2 breakfast venue. Unfortunately, I regretted including breakfast in my room booking because of the limited offering. If breakfast quality is important to...

"清潔でスタッフさんの対応も丁寧でした。"

"The staff was very helpful and friendly. Check in and check out was very efficient. The room and beds were very comfortable. The bathroom and other amenities were wonderful. When in the room, one needs to put a room key or card into a slot near the door to keep lights, outlets and power working.We recommend keeping a card in the slot at all times, especially if multiple people are staying in the room because if the card is removed by a guest to leave the room while other in-room guests are still...

"The Royal Hotel Osaka is an excellent hotel, offering clean and comfortable rooms, great amenities, and a very helpful and attentive staff."

"Great hotel!"

"Best located hotel of our whole Japan trip, right next to Dotonbori. Staff were an absolute delight. Great great experience overall and would happily go back."

"Hotel was clean overall but the housekeeping seemed fairly inconsistent. One day the bed is made and the next day the bed is merely covered and pillows tossed. Also housekeeping does not vacuum your room daily nor clean anything else other than refill water bottles and towels. I stayed a week and by the end, dust was settling on my table which was a turn off. Spa upstairs has amazing views. Also daily breakfast is the same day after day maybe changes to the soup and fruits but that’s about it."

"お風呂が良かったです。サウナ有り、ベッド有り。風呂上がりのラウンジでリラックス。生ビールのサービスも嬉しかったです。"

"Amazing stay for my first time in Osaka. The hotel was amazing and well maintained and the staff was unbelievably helpful. They made luggage transfer to Tokyo an absolute breeze. They have laundry facilities on the third floor as well as an ironing and steaming room. Will definitely use them again when I come back to Osaka."