"This is a very beautiful hotel. The fitness center was super nice along with the breakfast in the morning. Hotel is walking distance to Old Town. Would love to stay again."

"Staff was friendly, helpful, and knowledgeable, couldn’t ask for more. The room was excellent and the location perfect to walk around and take in Bilbao"

"We have upgraded to the Level each time we have stayed at the Melia. While the facility was very nice the amenities were lacking. Very little food options other than salty snacks. All of the other Melia’s Level have offered much more from a food perspective. While the room upgrade was very nice the overall experience was lacking due to the Level amenities."

"Magnificent hotel overlooking the bay. We loved our stay at Hotel Arriluce."

"Actually the hotel notified in advance that they were having problems so had moved us to Hotel Ercilla, a sister property but more upscale. I recommend it. "