"Hotel is conveniently located to my partners office. Front desk staff is very unstaff. One front desk officer attending to a long queue of check in guest. The remaining staff are hiding inside the staff office. No coordination, no teamwork, no job commitments. Very shameful. "

"Passage pour 24 heures entre un trajet local et un vol international. L’hôtel est très bien, très bien entretenu même si les chambres auraient besoin d’un petit coup de rafraîchissement mais c’est amplement oublié avec le confort : -grande chambre -silence -douche et baignoire de qualité -un vrai sens du service client : late check-in autorise car c’était possible dans leur planning, possibilité d’utiliser la piscine, sauna/hammam après le checkout -attention permanente dans le détail du...

"Un réel plaisir entant que MO fan de decouvrir cet hôtel à Jakarta Un service irréprochable et un buffet splendide Seul petit bémol le bruit même au 23eme étage et la piscine un peu petite Sinon magnifique "

"Amazing stay with Pan pacific "

"Great location, amazing gym facility, very pleasant staff. One minor issue during my stay and they were very responsive in rectifying. "

"Great hospitality, the breakfast spread was enjoyable."

"I highly recommend the Fairmont Hotel Jakarta. Its location is within walking distance of shopping malls and just a 15-minute walk to the Indonesia Arena. The staff is amazing and incredibly helpful. I especially enjoyed the breakfast, thanks to Ms. Ary and her team!"

"Would have loved to have a smart tv for this 5stars. "

"All the staff were very kind."

"Excellent service. For example i was due to check in at 3pm but arrived a lot earlier then that so after a short wait they let me check in early. The food is excellent. The breakfast buffet has an abundant variety of both delicious local dishes and western. Really good location too. "

"Convenient location, good service and staffs ,but 3rd floor is still under renovation."

"Big room and helpful staff! "