"Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time."

"The view from my room is epic even though the location is far from city center. It is a relaxing trip."

"优点：位置在免税店附近 去海口东站25分钟之内 设施整洁 五星级酒店以外的好选择 缺点：办理入住手续服务的职员态度一般 不主动告诉早餐享用时间 房间内要手机充电就只能用床头的usb 插头数目不足"

"The hotel is new, the staff were friendly and gave some toys to my kids as Children’s Day gifts. However the view of from my room was not good."

"the ladies at the front desk were extremely helpful and patient with translations. The restaurant downstairs had a great breakfast dim sum buffet. There is a Bank of China nearby for withdrawing dollars. There is also a fruitmarket across the street, and we found plenty of restaurants. it was about 100 yuan by taxi from the airport to the hotel."

"Rooms were as described. Perfect. Thanks for the complimentary upgrade."