"Personal sehr freundlich und hilfsbereit. Außergewöhnlich gutes Frühstückbuffet. Sehr abwechslungsreich und alles sehr lecker. Zimmer sauber, Bad sauber, könnte man jedoch modernisieren. Wir hatten eine sehr schöne Zeit."

"Le personnel devrait être un peu plus souriant et chaleureux. L'accueil est quelconque. Nous avons eu l'impression de déranger! C'était bien mieux l'an dernier. Reprenez-vous!"

"Great location; clean, comfortable room and friendly, helpful staff."

"The staff of the hotel are wonderful and helpful. Disappointed in the hotel restaurant As staff never smile or say hello also the evening menu we had was a disappointment too. The breakfast in the hotel is fabulous and the rooms spotless as is the hotel. Pool is great with plenty of shade under the trees. We have returned to this hotel many many times and hope to do so again. Thank you to the reception staff for the friendly welcome."

"This was our second time staying at this hotel. It has new owners since our last visit, but it's just as good as before. The lady at reception was most helpful at check-in. The room was really nice with a large bathroom and a covered balcony. There is a large garage for free parking for all guests. The pool area is first class, which we used every day. The breakfast was really nice. The staff working at the breakfast restaurant was really nice, very friendly, and always helpful. Thankfully, the...

"Falta 1 botella de agua de cortesia, falta cafetera en la habitacion, falta personal de servicio ,,,, no se corresponde con un parador **** "

"The air conditioning had been broken for more than 2 weeks, the carpets in the hallways were filthy, and the drain in the shower smelled like there was a dead animal. They gave me a fan for my room and told me to keep the patio doors open. I am a woman traveling alone. I checked out after 4 hours and went to another hotel. The Hotel Santana-Amazing!!"

"The staff was rude and unhelpful. We waited in the donning room for 20 minutes for assistance, but we had to leave because we were ignored. Our room smells bad, and they said nothing could be done—very poor customer service. "

"Horrible pas de climatisation qui fonctionne dans notre chambre Il y avait des chambres dispo rien ne nous a été proposé même pas un ventilateur 35 degrés à l’extérieur je souhaite faire une réclamation et avoir un remboursement personne ne me répond merci d’avance"

"Beautiful hotel in beautiful location. Staff very friendly. Highly recommend."

"Excellent"