"Good"

"Good restaurants, friendly staff, easy shuttle"

"Great customer service. Appreciate the kindness, professionalism and accommodation. "

"Everyone in the hotel was helpful and nice. Great place to stay, close to the airport. They do have an airport shuttle but you have to book it, and they don’t answer the phone when you’re at the terminal waiting for it. Everything else was cool."

"The staff was friendly, helpfull and quickly responded to my inquiries. The hotel was clean and comfortable. I was pleased that they were able to get us a hypoallergenic room because we had worried about pet allergies at a dog friendly hotel. We did not have any allergy problems and we loved that the hotel is just a quick walk to Universal Studios! I would stay there again. "

"Clean room, hot shower water, convenient location. "

"We have stayed here quite a few times and the rooms are always super clean and comfortable. Starbucks in lobby and restaurant had good food. All Staff is very welcoming and organized. We will stay again for sure! "

"Friendly staff with good location ."

"Super clean."

"Un super hotel hermoso, clásico de Los Angeles. Servicio y habitación super bien, amenidades también, centrico."

"Everything was great "

"Super quick check in. Parking was a bit confusing at first, but valet was the only option available. Amazing views; one must get a city view when choosing this hotel."