"I usually do not write reviews. But my stay here left me with a bad taste in my mouth. The hotel looks very nice from the outside and is super well located. Inside though, it has a very creepy feeling and the staff just felt off. As a young woman traveling for me is scary by itself. It did not help that while I was trying to take a shower, a man tried to break into my room and was banging my door down. I called the emergency service in the hotel and by the time they came the man was gone and...

"Hôtel très confortable à côté de la Gare (attention pas la gare centrale de Gênes) et très bien situé comme point de départ pour une visite touristique de la ville. Personnel parfait et très accueillant Petit bémol pour le petit déj en dessous de ce qu'on peut attendre d'un hôtel de ce standing."

"Staff were super friendly and kind. The room was spacious and bright and well appointed. Very clean. There was breakfast available and it looked delicious, however we chose to enjoy local cafe's. Would absolutely recommend the Poet Hotel. "

"Breakfast was not included "

"Dans la chambre classique standard : la douche est vraiment petite parce que en coin (triangle étroit)"

"Excellent rooms and great breakfast. Would definitely recommend it"

"The staff were all incredibly kind, always ready to help and in plenty at the front desk all hours. Breakfast was very good. Location could not have been better. Would definitely recommend."

"Stayed only one night before a cruise. Good location next to the main station and buses. Amazing old style lift. Room was great and loved the hanging hot air balloons. Shower was amazing and bed was comfy after a long day travelling and sightseeing. Even though it seems close we got a cab to the cruise terminal organised by reception when we checked out, it arrived within 2 minutes and took us straight to luggage drop off which was the best choice."