"Outstanding lodge in a nature reserve with great facilities and friendly helpful staff. The chalet accommodation was spotless, comfortable and very well equipped, and the location in the nature reserve was great. The food in the restaurant was excellent. Only stayed one night, but wish we had stayed at least one more. Having said that, it was not cheap, but good value for what was on offer."

"Old hotel, but well maintained. No elevator, and a deep jetted tub for a shower that would be difficult for someone older or anyone with mobility issues to get in and out of. The room included some basic kitchen supplies which was nice. Excellent location for exploring the town or 4 mile beach. Car park was convenient"

"It’s proximity to the beach and Main Street."

"Everything was great especially breakfast"

"Very comfortable, clean, upstairs apartment with all the amenities in a very central location. Free parking outside and fast wifi. We especially appreciated the availability of a washer and dryer. Could have done with a hand towel for each guest, some kitchen paper towel and a towel in the kitchen"

"Amazing"

"The only bright spot about the Mantra Heritage is the location, central to the main town. The biggest gripe I have is that this hotel does not service the rooms unless you have stayed 8 days, I think that is disgusting and explains why everything looks dirty and tired. You do not know about this until after you check in, and receive their instruction sheet. They need to really look at their model of business because it is really poor for a customer service operation. The Mantra Heritage is a...

"Great place to stay with family"

"This was one of the worst hotel experiences we’ve had. We arrived, anticipating an attractive and heated pool. We discovered a very dirty, shabby out of date pool that was cold. After much communication with Expedia, the owners of the hotel turned up the temperature on the pool. Unfortunately, because the hotel was listed as a four-star hotel, but was maybe at least a 2 1/2 star or three star hotel, we decided to go somewhere else. The pool was too small to in fact, be usable, despite very...

"It’s on the busiest street and parking is very tight and unallocated"

"Everything clean, spacious room but was filled with a lot of ornaments. Umsure why I was put in an accessiblity room - as a tall person low set facilities not comfortable "