"First and foremost the staff are this hotels best asset. Arriving after a very early flight we did not expect to be allocated a room especially with our experience’s at home in the U.K. However, much to our surprise , we were found a room and checked in. The reception staff were very friendly and helpful. Bar and restaurant staff were excellent. My only criticism would be that on occasions the room had still not been cleaned late in the afternoon."

"Helpful front desk staff,"

"Al frente del corte inglés a dos cuadras de Gran Vía Good location"

"Mooie kamer, super ontbijt, vriendelijk en zeer behulpzaam personeel. Locatie geweldig, musea, restaurants, ov (metro en bus op loopafstand...Aanrader."

"The location was perfect. It was within walking distance to everything, including the old city. We used Bilbao as a base to explore several other places such as: Lourdes, Biarritz, Santander, San Sebastián, Gatica and Bustamante. It was perfect for easy and quick access to the highway system."

"Room was a good size and clean and comfortable. Loads of sockets. Staff were very helpful despite it being a busy weekend"

"The hotel is quite centrally located, clean and staff were very helpful. Wonderful breakfast!"

"Location was key as it was near to restaurants,shops and good public transport …and there was a little park close by that you could sit and enjoy the sun!!"

"Excellent location, service and spacious well set out rooms made for a very enjoyable stay."

"Bien"

"Tranquilidad y limpieza. Hotel muy céntrico. Personal muy agradable."

"Amazing Breakfast, highly recommend "