"The hotel is perfectly located right in front of the lake, offering a truly magnificent view. It’s also within easy walking distance of the main restaurants and shops, which makes getting around very convenient. The breakfast is excellent, with a good variety and quality. The staff is consistently helpful, attentive, and focused on making guests feel comfortable throughout their stay. Free parking is a great added benefit. Overall, a very enjoyable experience."

"Breakfast was good, the hotel is clean, but the rooms could use some updating. "

"This place is amazing. We had a great view of the bay and enjoyed lots of day trips from it. It’s also part of an indoor mall in case you need to do any shopping. We would definitely stay here again!"

"Excellent option to visit Puerto Varas, nice views to the lake and warm hotel."

"El hotel ya no existe Ustedes me estafaron. "

"As soon as I arrived was not even greeted as it should be, when I mentioned that I had a booking with Expedia was todl they could mot find it and that they had stopped working with expedia many years ago and that the reservation was invalid."